Pratik D.

Experience

• 

  Three UK

  Oct 2004 - Dec 2011

  • Senior Change Manager

    Jan 2010 - Dec 2011

  • Senior Quality Assurance Specialist

    Jan 2008 - Dec 2009

  • Operations Team Member

    Oct 2004 - Dec 2007
• 

  Tech Mahindra

  Jan 2012 - Sept 2023

  Managing Fraud & Security team at TechMBS

  • Quality & Compliance Leader

    May 2021 - Sept 2023

  • Senior Fraud Analyst

    Aug 2019 - Apr 2021

  • Senior Quality Assurance Specialist

    Jan 2012 - Jul 2019
• 

  Avalara

  Sept 2023 - now

  Technical Product Support Manager

  Product Manager for Global Integrations at Avalara. Focusing on multiple platforms, tax compliance, and ERP workflows, driving integrations between Avalara and ERP systems, and fostering seamless growth. Collaborating with cross-functional teams, responsibilities include designing technical solutions, analyzing workflows, ensuring compliance, and being a subject matter expert including technical product management, ERP documentation, and customer engagement