Alexandra Petre

Audit Associate

902 followers

Bucharest, Bucharest, Romania

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Timeline
About me
Customer Support Specialist at Thales
Education
- Facultatea de Jurnalism si Stiintele Comunicarii
  2010 - 2013
  Grado Communication, General
Experience
- SCECAF3A
  Nov 2013 - Mar 2014
  Audit Associate
- Saga Film
  Apr 2014 - Aug 2015
  Assistant manager
- GENPACT
  Aug 2015 - Dec 2016
  - Senior Process Associate | Credit and Collections Specialist for LATAM and EMEA
    Nov 2016 - Dec 2016
  - Process Associate | Credit and Collections Analyst for LATAM and EMEA
    Aug 2015 - Oct 2016
- Oracle
  Jan 2017 - Sept 2024
  - Global Software Support Engineer for Spain
    Sept 2017 - Sept 2024
  - Credit and Collections Analyst for Latin America
    Jan 2017 - Sept 2017
- Thales
  Sept 2024 - now
  Customer support specialist
Licenses & Certifications
- Personal Leadership and Influence
  DDA Consulting International
  Feb 2020
- Professional Scrum Master (PSM I)
  Scrum.org
  Apr 2025
- ITIL Version 4 Foundation Courseware
  Advance ITSM
  Oct 2019
- Prince2
  PeopleCert
  Oct 2021
- Business Brain
  Brainware University
  Dec 2019
Honors & Awards
- Awarded to Alexandra Petre
  Spot award Oracle Romania Nov 2019 Of behalf of the entire Center Management Group, I received Spot award for organizing the Customer Service Week event.
- Awarded to Alexandra Petre
  Silver Award Genpact Nov 2016 For the high contribution to the process, always receveing good feedback from the business; for the constant "out of the box" thinking, generating multiple improvement ideas and focusing on streamlining the Collections activities; getting involved in multiple reporting tasks.
- Awarded to Alexandra Petre
  Certificate of recognition Genpact Jul 2016 For outstanding performance in Q1 2016 - Collections specialist
- Awarded to Alexandra Petre
  Lean Certification Genpact Jul 2016 Lean Certified
- Awarded to Alexandra Petre
  Bronze award Genpact Jan 2016 For the oustanding feedback received after the first 3 months of production