Malenga Suzyo Ngwenya

Malenga Suzyo Ngwenya

Customer Care Agent

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location of Malenga Suzyo NgwenyaLusaka Province, Zambia

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  • Timeline

  • About me

    Grants Management Specialist | Nonprofit Organizations | Public Benefit Organizations | International Nonprofit Organizations

  • Education

    • University Of Zambia

      2017 - 2021
      Bachelor of Applied Science - BASc Accounting and Finance
    • University Of Zambia

      2016 - 2016
      Participatory Monitoring and Evaluation
    • University Of Zambia

      2014 - 2016
      Accounting and Finance Merit

      Activities and Societies: Basketball, Chess and Soccer Graduated

    • ZCAS

      2009 - 2011
      Licentiate Zambia Institute Of chartered Accountancy (ZiCA )

      Graduated

  • Experience

    • Airtel Zambia

      Feb 2010 - Apr 2011
      Customer Care Agent

      Picking calls and sorting out Customer queries

    • Cornerstone Insurance Brokers Ltd.

      Oct 2011 - Sept 2013

      Managed the southern region as the supervisor overseeing Choma, Siavonga, Chirundu, Livingstone, Kazungula and Sesheke

      • Regional Supervisor

        Jun 2012 - Sept 2013
      • Accountant

        Oct 2011 - May 2012
    • Environment Africa Zambia

      Oct 2013 - Sept 2017
      Finance and Administration Officer

      - Managed the Livingstone and Kabwe donor projects funded by Zambia Governance Foundation, Terre Des Hommes, Kindernotlihfe Lux and GIZ with initiation of all administration and project disbursements ensuring compliance with head office in Harare - Maintenance and updating of the fixed asset register - Budgetary Control and Monitoring - Prepare annual project budgets for submission to funding partners. Ensure timely submission of quarterly budgets and reports. - Monitoring and Evaluation of project activities - Audit Control & (Donor) Compliance - Prepare year-end financial statements and donor reports for Zambia Governance Foundation (ZGF), Terre Des Hommes Germany (TDH), (GIZ) and Kindernothilfe Luxembourg (KNHL) - Monitor and ensure programme and administrative spending are all in line with donor approved budgets. - Preparation of bank reconciliations, expenditure forecasts, income and expenditure statements, balance sheet statements. - Ensure procurement procedures are adhered to and all payments are supported by appropriate documentation - Responsibility for Belina payroll and ensuring that all relevant statutory deductions are made from the employee salaries and paid out to the appropriate authorities - Responsible for cash management and control of cash flow, including liaison with banks - Payment of Pay as You Earn (PAYE) and rental Withholding Tax (WHT) to Zambia Revenue Authority (ZRA), Employee and Employer Contributions to NAPSA and Workers Compensation Show less

    • Hivos -Humanist Organisation for Social Change-

      Oct 2017 - Feb 2024
      Regional Finance and Administration Officer

      - Ensure budget tracking, sound financial management, including programmatic budgeting, quarterly spending projections, monthly spending reviews, and monitoring of payments and am able to use All solution efficiently. - Review financial reports submitted by the sub grantee partners and make recommendations to the Project Manager for payments and further disbursements - Conduct onsite visits for expenditure verification of partner records - Grant making and financing to CBOs in accordance with the key components of the program - Resource mobilization for the program including management of donor relations - Assessed and supported the capacity of partner organizations to effectively manage grants and implement projects at local, national and international levels- Assist with initiation of all administration and project disbursements ensuring compliance with Hub SAF Financial policies and procedures and statutory requirements, coordinate training and capacity building activities to staff in administrative related areas- Undertake due diligence and capacity assessments of potential sub grantee partners and Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility across the region- Payment of Pay as You Earn (PAYE) , Skills development levy and rental Withholding Tax (WHT) to Zambia Revenue Authority (ZRA), Employee and Employer Contributions to NAPSA and Workers Compensation, NHIMA Health insurance for employee’s Show less

    • Zambian Governance Foundation

      Mar 2024 - now
      Grants Specialist

      - Implements due diligence and capacity assessments on potential sub grantee partners and Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility across Zambia - Receive and review grants and matching requests from qualifying CBO’s and CSO’s to ensure that support is provided and its objectives and roles and responsibilities of participants are well articulated.- Monitors grants and philanthropic giving for legal, financial and programme compliance, including but not limited to , ensuring that grant and vertical giving requirements are correctly adhered to Develops, applies, monitors and documents the grant making workflow processes, designs template and tools and provides data to ensure full compliance with internal controls and legal requirements - Assists with providing information to help the operations and philanthropy unit formulate grant proposals to raise resources for onward support to identified communities who have adopted community led development approach- Collaborates with the Finance unit to generate reports required for management reporting, compliance and financial audits - Develops training materials and conducts training for CSO’s CBO’s and community grant recipients to build their financial management, financial inclusion and literacy, entrepreneurship, participatory grant making, community-based load systems and accountability capacities- Support M&E function through data collection and regular reports as regards progress in community development activities and all aspects of participatory grant making Show less

  • Licenses & Certifications

    • Sustainable Finance

      UNCC - e-learning
      Sept 2024
    • Introduction to Start Ready Disaster Risk Financing

      Start Network
      Jun 2022
      View certificate certificate
    • Safeguarding Essentials

      Humanitarian Leadership Academy
      Mar 2022
      View certificate certificate
    • Membership

      Zambia Institute of Chartered Accountants [ZICA]
      Jan 2024