Alfred A Thompson

Alfred A Thompson

Customer Service Engineer

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location of Alfred A ThompsonJamaica

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  • Timeline

  • About me

    Technical Director Triple A Sports Technology Ltd -Cricket Distributor for CA, KOOKABURRA, MASURI & GM SPORTS

  • Education

    • University of Technology - A Plus Certification

      2013 - 2014
      Computer Engineering Technology/Technician

      Activities and Societies: Compita and Microsoft Certified Computer Engineer A +

    • May Secondary & Vere Technical

      1986 - 1990
      BCS Digital & Computer Printer Electronics

      Activities and Societies: Member of British Computer Society (BCS) Kingston Cricket Club, Melbourne Cricket Club Hewlett Packard Printer Group Consultant Becoming affiliated with Decision making people within groups, in which have made such a great impact in networking with people from all different areas of expertise and having a technical back ground, which enables to communicate with them effectively.Also becoming a Printer Consultant for HP is a great opportunity & achievement in building a solid a plat form to launch my company with such strong International company

    • UTECH

      1986 - 1990
      Associate Deg. Digital & Micro Computer Technology

      Activities and Societies: Member of the UCCF - Christian Fellowship Group Memeber of the Chess Team Captain of the Cricket Team 1989 & 1990 Won the Inter- Collegiate Cricket Competition in 1989.Team got rewarded by sending us on a trip to BarbadosWe played 3 matches, in which also includes Barbados National Youth Team and came out victors.Had some nice curried goat and Dhaal Roti.

  • Experience

    • Info Grace

      Aug 1991 - Jun 1999
      Customer Service Engineer

      My years of experience was main as a Customer Service Engineer, working with Printer, Desktop PC, Laptop. UPS system and other computer related equipment.Printers were mainly the market in the Service Department, hence the niche has slowly form within your profession

    • First Point Ltd

      Aug 1999 - Jan 2009
      Technical Director

      Assist in providing and implementing an automated Online Call Dispatching System (DOCS) for ease of clients logging and checking their updates & history of service calls. Forming business alliances with corporate companies, building trust between both parties. Managing a Technical Team of Technicians and Dispatchers Providing Strategic IT printer solutions for corporate companies, in lowering their purchasing and service costs, as inflation slowly increases, Giving value for hard earn monies. Since every computer equipment relies on a printer to print their document.Currently we are involved in providing a "One Stop Printer Solution" by working smarter as the world globalize,Replacement of printer equipment instead of repairs on site, is our main focus. this enables, lowering down time, as close to zero as possible. This particular implementation covers island wide locations for this particular solution have developed and provides "Going Green Printing Toners" for all HP Laser-jet printer models;. A 25%-30% savings, when compared with HP OEM. Has 1 year warranty and has similar yield and quality.We Stand 100% behind this product as the world moves towards higher and smarter ways of doing business globally and saving the clients from spending will only enables them for higher productivity performances in gaining higher profit abilityWe also have been engaged & involved in providing a Printing Document Solution that can be monitored and managed as configured specially to the client’s needs..The main criteria is to provide printer solutions and others for corporate companies in lowering their expenses over time and still maintain & provide Quality Services and Products, in order to maximize at minimum costs. Show less

    • Triple A Technology Ltd

      Jun 2009 - now
      Technical Director/ Certified HP Printer Consultant

      Specialize in Hewlett Packard and Epson Printer Sales Services and repairs solution.Also certified in PowerWare UPS equipment

    • Hewlett Packard

      Jun 2009 - now
      Printer Consultant

      As a certified HP Printer Consultant,we aim to build a strong & trusted business relationship with our clients, providing Strategic IT printer solutions for corporate companies, in lowering their purchasing and service costs, as inflation slowly increases, Giving value for hard earn monies.Since every computer equipment relies on a printer to print their document.Currently we are involved in providing a "One Stop Printer Solution" by working smarter as the world globalize,Replacement of printer equipment instead of repairs on site, is our main focus. this enables,lowering down time, as close to zero as possible. We cover island wide delivery locations,We also is provides "Going Green Printing Toners" for all HP Laser-jet printer models;. A 25%-30% savings, when compared with HP OEM. Has 1 year warranty and has similar yield and quality.We stand 100% behind our product. Gives competitive prices on IPad, Tablet PC, NetBook, Laptop, Desktop, Black Berries, washable Keyboards, UPS and related IT products to Corporate companies, this will save on preventative maintenance time and will lower company's expenses.The main criteria is to provide printer solutions and others for corporate companies in lowering their expenses over time and still maintain & provide Quality Services and Products, in order to maximize at minimum costs.We also is provides "Energy Saving Devices" for Homes, Offices and Factories. Will see savings up to 25%-30% We can also build your website and promote with Social Media Marketing" Show less

    • Triple A Sports & Technology Ltd

      Jul 2009 - now

      Authorised Cricket Distributer for CA Sports Pakistan, GM Sports England & Fusion Sports ScotlandHP & Epson Printer ConsultantWord Press Web DeveloperOne Stop Printer Sales and Services Solution.One Stop Cricket Retail ShopRenewable Energy ConsultantBusiness Plan Developer Certified HP, Epson, Powerware EngineerMarketing & Sales Director of Cricketing goodsEnergy Consultant

      • Technical Director

        Jul 2009 - now
      • Technical Director

        Jul 2009 - now
  • Licenses & Certifications

    • WordPress

      WordPress Developer
      Dec 2011
    • Impact & InkJet Printers

      Epson
      Nov 2007
    • CRT & LCD Monitors

      ViewSonic
      Oct 2005
    • UPS - Profile/Prestige/9170+

      PowerWare
      Jul 2004
    • Sound & Audio

      Creative Production Technology Center
      Jun 2000
    • Laser Printers & Desk Top PC

      Hewlett Packard
      May 1991
  • Volunteer Experience

    • Renewable Energy

      Issued by UTECH on Oct 2013
      UTECHAssociated with Alfred A Thompson