Sandip Patel

Experience

• 

  Mother Dairy Fruit & Vegetable Pvt. Ltd.

  Feb 2009 - now

  DR DrillRequirement gathering for any new requirements / processesSAP Application Access through Central SystemApplication Interface Up time (e.g. weighbridge)Providing L1 IT support to Gujarat IT users in shifts & network OperationsWAN Infrastructure AvailabilityNew Infrastructure Project / Plan Rollout as per Central IT RoadmapIT Client (HW, SW, AV, Email & Internet) Up timeServer Hardware & OS Availability Up timeLocal Area Network (affecting more than 25%/dispatch users in a site)Adhoc IT Requirement EvaluationManagement & Audit of AD Machine, User ID & SAP ID with physical verificationIT Asset Management & Reporting through SAP with physical verificationIT Asset Scrapping in SAP as per Purchase PolicySoftware License ManagementParticipate in IT Operations review meetingIT Awareness Workshop at Unit Level & Feedback GatheringCentral IT Policy & Procedures Implementation & AdherenceDesktop Standardization AdherenceIT Policy Adherence - Employee Joining & Separation FormalitiesUnit IT Service ReviewUnit IT KRA Review with Unit IT In chargeCustomer Satisfaction Feedback IndexIT Budget vs Actual ReportingUnit IT Budget Management for Current FYVendor Management – Timely Delivery & Payments Show less

  • IT Department

    Feb 2009 - now

  • IT Executive

    Feb 2009 - now