Experience

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  Access bank plc

  Dec 2010 - Sept 2011

  Information system security officer

  • Monthly and weekly review on service availability and performance for network, Flexcube, Infopool and outlook across branches bank-wide.• Network Security: Monitor and Update of Antivirus package (McAfee EPO).• Website monitoring and review.• Review and monitoring of Internet Usage • Weekly review of maintenance on banking application (Flexcube).• Monitoring of patch update.• Review and monitoring of scan mails.• Implementing of security training and awareness program to educate staff about the Bank's information security.• Development of SOP (Standard Operating Procedure) and checklists for activities and job functions. Show less

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  Cbc netcomms

  Mar 2012 - Sept 2012

  Pre-sales engineer at cbc emea

  • Attend pre-sales client meetings and presentations with account representatives. • Determine scope and develop proposals. • Identify client requirements: (technical requirements, client infrastructure, configuration, and requirements) and technical design (including solution configurations and diagrams) • Work with Services Group to ensure successful delivery of solutions to customers. • Provide the implementation team with all necessary documentation for the successful completion of the project (including solution configurations and diagrams). • Provide pre-sales support for new and existing customers • Successfully demonstrate products and 3rd Party Solutions in front of prospects. • Develop product training material. • Additional responsibilities include providing on-site support, handling technical presentations at trade shows and conferences; and ensuring proactive communications with customers to ensure customer satisfaction. Show less

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  华为

  Sept 2012 - now

  • Manage all expectations, relationship and set target/ goals for all stakeholders in West African Operators • Creative Innovative channels and platforms for all 3rd Partners across the globe • Function as an ICT Innovation expert; introduce advanced innovation experience and method to Operators. • Create and Implement team structure, working method, industry suggestion, and new ideas/products esp. on VAS/New businesses .• Research in VAS related fields, include trend analysis, competence analysis etc .• Organize strategic Top-talk workshops and participate in important industry expos. Organize essential conferences and workshops for customers and 3rd parties across West Africa. • Supervise all revenue generating VAS projects across board.• Manage all Channel Partners locally. • Oversee the projects across the product lifecycle.• Manage and lead a functional group of team in Nigeria (providing services to the customer) or multifunctional groups in a geographical area, with full responsibility of all personnel management aspects. • Develop products and services and support portfolios and capability. • Drive customer satisfaction improvement in product/service line Show less • Meet with customers to understand their current technical environment, key business issues/drivers, and future technology requirements. • Ensure that systems, processes, and methodologies are implemented and followed to ensure effective monitoring, control and support all internal and external products and systems.• Ensure that operational systems are functioning to specification to deliver financial and other operational targets • Provide reports to an agreed schedule (or on request), including management information and operational reports. • Document and agree on clear roles and responsibilities for all operational resources. This must include their daily, weekly and monthly deliverables in addition to the normal daily operational support.• KPI's management on a monthly basis with regular feedback on progress and improvements. • Managing business requirements definition and timeout project delivery of innovation, business improvements, and product enhancement.• Play a key role in facilitating business change through IT and process project• Organized Workshops and Training session for key stakeholders to enhance and increase products and solutions understanding. • Develop/manage strong relationships with key client. • Assist/work with the sales team to develop the selling strategy within the target accounts – Created and delivered effective presentations and sales tools for the sales team which led to the birth of hosting the Info-search service in Nigeria. • Initiate pre-sales activities, consulting services and products – Developed projects’ scopes (scope of work) and prepare service proposals. • Provide constant product updates and technical advice to clients – Explain technical capabilities and business benefits of solutions to the customer from engineering level to senior executives. • Attended industry trade shows, exhibitions, seminars and training sessions to promote products and services. Show less

  • Senior Product Manager; CRBT , SDP, Lottery ,Mobile Money and Digital VAS Services

    Jan 2016 - now

  • West Africa VAS Operations Manager( CRBT, SDP, Callerfeel and Digital VAS Services)

    Sept 2012 - Dec 2015