Experience

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  Pirelli cavi & sistemi

  Mar 1998 - Jul 2000

  Optical cables r&d engineer

  Employed for Optical Cables R&D Department, I worked for the development and industrialization of optical cables for DWDM submarine systems in Pirelli factory (Naples, IT). I was involved in:- Study of the fibers’ transmission properties (e.g. Attenuation, Dispersion, Polarization Dispersion PMD) during cabling and laying processes- Optimization of cable production processes (e.g. faults and set-up time reduction).- Responsible of wet-commissioning and start-up of two new production lines for composite conductor (optical core protection made by a steel strand and copper welding). Show less

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  Alcatel-lucent

  Jul 2000 - Dec 2010

  Technical Project Manager for Optics (WDM, PTN, PTN, WT) products.• Accountable for Initiate, Plan Execute monitor NPI Project up to Final Acceptance sign off: define Scope of Work, Matrix of Responsibilities, High Level and Detailed Test Plan, Define activity and test List and method of procedure, definition time and resource plan, managing Test Execution, Test Reporting, and managing Acceptance Punch List to resolution and close out. • Supporting Pre-Sales & Sales team in developing multi-domain technical solution (risk analysis, service level effort) translate technical solutions into structured and executable tasks, milestones. Overseeing complex & multi-domain architectural solution execution & implementation• Responsible for multi-vendor Interworking solution and testing• Accountable for issue resolution & escalation and for technical escalation to R&D Technical Support on assuring on time closure. Lead sand assure execution and technical customer interface in extended team including commissioners and technical support engineers during normal operations and R&D Competence Center during up to issue resolution when required.The main customers supported: Wind It, Vodafone It, Fastweb It, Telecom IT, 3 IT, Bezeq IS, Cellcom Is Show less Based in New Delhi from Jan 20017 to Apr 2008, Leading a team of 4 people, provide Technical & Product support to Alcatel Lucent Local organization. In addition to the tasks described above• Support local technical community for: new product/technology introduction, Technical project management and customer technical review meeting• Assess local technical skill and develop technical training• Single point of contact with Optics Business Division for technical and product issueMain Indian customers: Airtel, VSNL, TTSL, Railtel, Reliance. Show less Field Operation Manager in charge for:Preparation of acceptance test procedure standards for Installation, Commissioning and HW/SW upgrade• Planning of Field Activities in co-operation with Project management and Customer Operations• Coordination and monitoring of installation, commissioning activities, HE and SW Upgrade• Cost & Time control for internal and subcontractors I&C activities• Formal Acceptance, handover to operation, punch-list clearance and post commissioning technical supportMain customers: Interoute (Pan European SDH WDM Network), Flag/FALCON (intercontinental WDM and SDH Network), Telecom Italia Sparkle& Telecom Italia France (European Metro Ring), 3 Italy (WDM National Backbone), Albacom BT, Mednautilus. Show less

  • Technical Program Manager for Domestic and Foreign Customers

    Apr 2008 - Dec 2010

  • Technical Program Manager in Indian Market

    Jan 2007 - Apr 2008

  • Field Operation Manager

    Jan 2002 - Dec 2006

  • Resident Engineer at Ebone TNOC

    Mar 2001 - Dec 2001

  • Field Engineer

    Jul 2000 - Mar 2001
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  Nokia

  Dec 2011 - now

  Customer engineering manager ip and optical networks

  ION RBC Customer Engineering Lead for UK Ireland and Italy, Optics Techno-leader for UK Ireland and SouthEast Europe RBC Cluster (36 countries; +700M revenue). People manager leading technical team of 37 direct reports since 2011.• Responsible for New Product introduction for Optics products / technologies• In 2021 Leading a Change Management Program composed by 60 Talent employees in CD UKI SEE with the aim to review and improve E2E Mode of Operation from Pre- Sales till Maintenance increasing efficiency in term of cost time readiness, quality & CSAT. Increasing my ability to be more influencing and inspirational, motivate team to have thing done at due time in contest where program is done on top of our day-to -ay job. Improving my communication skill during monthly progress review meeting with CD UKI SEE & Europe senior leader Stakeholders. Having opportunity to increase network in CD EWE and RBC Europe leaders who are managing similar and complementary Change management program.• Leading delivery Transformation for Optics Front/Office Back in 2018 supporting transfer of remote activities in low-cost competence centre countries and contributing to an overall 14% / 2.6+M€ Cost saving of in UKI SEE Engineering team, zeroing and completely replacing subcontracting in two years’ timeframe.• Technical Program Management involved in all phases of NPI projects life cycle. Assure adherence to Scope, Time, Cost and Quality. Define Responsibility Matrix, allocate and develop resources, identify technical risks and its mitigation, assure issue tracking including follow up, technical escalation and on time closure.• Technical expertise for New Product Introduction, Proof of Concept (PoC), field trials and customer lab and live first off execution• Continuous Interface with R&D Technical Support, Deployment, Project Management, Technical Presales, Product and Professional Services Group• Monitoring & Control team costs, performance, and quality KPI Show less