Experience

• 

  Us navy

  Jun 2005 - Jun 2012

  Urology technologist | infection control supervisor | hospital corpsman

  Urology Technologist | Infection Control Supervisor• Supervised 12 medical personnel and trained 8 in Operating Room procedures with a 100% completion rate• Reduced patient waiting time by 40% after addressing customer service and staff scheduling issues• Hosted 10 in-service training events and achieved a 100% pass rate for 2 critical inspections• Ensured 100% Infection Control compliance with hospital policy for 12 personnel• Scrubbed over 2.5K Operating Room ProceduresHospital Corpsman• Supervised and trained 4 junior medical personnel to ensure proper patient care• Initiated a recall log for more than 200 portable oxygen canisters in a high stress environment, reducing loss ofequipment by 75%• Experienced in Phlebotomy, Medication Administration, and Intravenous Fluid Administration Show less

• 

  Lifestyle lift

  Jan 2013 - Mar 2015

  Surgical technologist

  • Managed 3 Surgical Technologists; responsible for supply/inventory management, sterilization process, and 100%compliance; performed medical photography• Scrubbed 300+ Operating Room Procedures• Served as a Sales Associate, assisting in the sale of $50K+ of surgical procedures every month• Successfully completed a 5-month Internship with the Office of Emergency Planning and Response at the VirginiaDept. of Health; assisted with recruiting, restaurant inspections, and emergency response procedures Show less

• 

  Urology of virginia

  Mar 2015 - Jul 2017

  Regulatory Affairs Manager• OSHA and HIPAA Manager responsible for 100% compliance with local, state, and federal laws and regulations for over 250 personnel; conducted investigations for any breeches• Created innovative way to educate new & current staff on OSHA regulations, decreasing the loss of man hours by 80%• Integral in the conduct of Research Studies at Urology of Virginia; hosted the Investigational Review Board, ensuring compliance for the use of investigational medications• Created, investigated, and completed Workman’s Compensation Claims• Organized and ran an organization-wide fundraiser for the Zero Prostate Cancer Run, generating $2.5K+Practice Manager (concurrent role)• Site Manager of the Hampton, VA office; managed 8 administrative and clinical employees; responsible for Payroll,Scheduling, and Patient Services; conducted performance evals and managed vacation/sick leave• Increased Patient Satisfaction Rating from 35% to 95%, achieving the highest rating across all 6 facilities in first year• Achieved one of the lowest Overtime Ratings within the company• Created and coordinated an Internship Program with 5 outlying colleges for Medical Assistant Students, completing over 30 internships with a 95% completion rate Show less

  • Site Manager

    Nov 2015 - Jul 2017

  • Regulatory Affairs Manager / Practice Manager

    Mar 2015 - Jul 2017
• 

  Sentara health

  Jul 2017 - Mar 2019

  Practice manager

  • Managed 14 administrative and clinical staff across 3 medical offices; responsible for all aspects of operations including customer service, budget ($15K), risk management, compliance, security, and office processes• Earned an Incredible Award for Top Performing Manager within first 6 months• Credentialed all Peninsula Providers for 2 regional hospital staff privileges in under 60 days (2 months before a critical deadline)• Hosted in-service weekly training for the staff, improving skills, knowledge, and capabilities• Used efficient and cost-effective approaches to enhance the workflow within the office, increasing patient satisfaction by 10% Show less

• 

  Virginia department of health

  Mar 2019 - Mar 2020

  Public health office service supervisor

  • Revamped clinic operations in the Isle of Wight office, increasing staff effectiveness by 25% in records retention and recovery rate• Created in-service training for 20 personnel on the proper protocol for deposits, increasing accuracy of documentation by 75% since most of the staff were incapable of completion prior to the training• Overhauled office files, purging over 1K records that were no longer required by State policy• Maintained and ordered supplies, coming in under budget in the Isle of Wight and Suffolk offices Show less

• 

  Velocity urgent care

  Oct 2020 - Jan 2022

  Practice manager
• 

  World class realty

  Jul 2021 - now

  Real estate agent