Experience

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  Aditya birla group

  Jun 2021 - Dec 2021

  • Student Intern

    Jul 2021 - Dec 2021

  • Summer Intern

    Jun 2021 - Jun 2021
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  Mahindra and mahindra limited [automotive and farm equipment business]

  Aug 2022 - Dec 2022

  Get
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  Farm boy inc.

  Jan 2023 - Oct 2023

  Customer service representative

  Provided excellent customer service by assisting customers in finding the products that are best.Explaining product features, services, and rewards program in a professional manner. Handle all customer relations issues graciously and in accordance with company policies.Spearheaded a team of 80 associates by building enthusiasm and adapting feedback.Expert knowledge of the selling process and effective sales techniques.Successfully activated and assisted customers with their reward card, allowing them to redeem points on every visit.Responded to customer enquiries and questions with a positive attitude, while always maintaining a friendly smile.Utilized analytical skills to estimate inventory needs and place business orders in a timely manner. Show less

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  Abercrombie & fitch co.

  Apr 2023 - now

  Brand representative

  Assist guests by providing information, answering questions, and offering recommendations.Sell tickets accurately, process payments, and provide receipts.Handle guest inquiries, complaints, and indicate suitable solutions or escalating issues.Manage crowds and queues during peak times, ensuring a smooth flow of visitors.Promote additional attractions, experiences, and merchandise to enhance guests visits and increase revenue.

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  Humber college

  May 2023 - Jun 2023

  Volunteer staff

  Managed an orientation event at Humber College with 200+ attendees.

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  Eataly

  Oct 2023 - Dec 2024

  Guest relations coordinator
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  Second bind

  Jan 2024 - May 2024

  Human resources coordinator

  Screen job applicants and provide a brief overall assessment for role fit, schedule and confirm interviews with candidates, regularly check and update employees attendance, prepare HR related reports, address employees queries about benefits, post and update job roles from job boards.

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  Scotiabank

  Sept 2024 - now

  Client advisor