Experience

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  Hilton point south mountain conference resort

  Sept 1995 - Sept 1999

  Guest services supervisor
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  Trammell crow company

  Sept 1999 - Mar 2000

  Leasing agent
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  Global experience specialists (ges)

  Mar 2000 - Dec 2006

  Responsible for the planning and execution of all high revenue pieces of business. Directly managed production crews of up to 150 people with tight timelines and aggressive productivity standards. I personally ensured quality controls and client expectations were exceeded. Directed and enforced Safety and Loss Prevention standards to mitigate risks. Facilitated production meetings to ensure planning, costs, vendors and timelines were accurate and accounted for.

  • Operations Manager

    Dec 2005 - Dec 2006

  • Exhibitor Services Coordinator

    Mar 2000 - Dec 2005
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  Mice north america

  Dec 2006 - Oct 2007

  Senior project manager

  Oversaw the Project Management Team for Mice North America; an experiential marketing and design company. We designed, produced and installed custom sales centers for large resorts and housing developments, custom trade show displays and sales environments, mobile marketing, custom interiors for office buildings, museums and children’s hospitals.

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  Ges - global experience specialists

  Oct 2007 - now

  20-year career with GES Global Experience Specialist; the leading company in Tradeshows & Exhibitions, Corporate Events & Event Management, Experiential Marketing Environments and Exhibits. As a Sr. Operations Manager, I spend extensive time training my Operations Team on analyzing P&L statements, and productivity standards resulting in beating our LTR goal by 21% for 2019. I am also a member of the Subject Matter Expert Committee to improve quality, revenue, productivity and client expectations. A key member of the Kronos Implementation Team that focuses on testing, training and deployment. Proactively working on the Reimagining the Exhibitor Journey Team to better market and design the GES service areas to be more welcoming and efficient. Facilitating the Level 1 & Level 2 process improvement initiative. In addition to department manager, I continue to directly plan and produce multi-millions in key business for the Pacific Inter-Mountain region on an annual basis. Show less

  • Senior Operations Manager

    Sept 2017 - now

  • Operations Manager

    Oct 2007 - Sept 2017