Experience

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  Digicel group

  Jan 2007 - Mar 2023

  • Coordinated over 200 GSM launches, 135 GPRS launches and 75 CAMEL tests strategic to the expansion of footprint and increasing revenue• Performed TADIG and billing implementation for over 75% of these tests• Analyzed trends in inbound and outbound traffic after completing monthly reports in order to guide future plans• Analyzed wholesale/retail rates and made recommendations for reduced rates in order to stimulate usage, especially for our preferred partners• Developed and implemented Roaming Strategy for the Guyana market• Conducted research and presented on topics including General Roaming & Billing, Retail Charging of Roaming, GSM Traffic Cases, GPRS & CAMEL Traffic Cases, Roaming Troubleshooting & Roaming Fraud• Prepared audit material for Roaming Team Show less

  • Senior Commercial Manager

    Oct 2019 - Mar 2023

  • Group Roaming & International Pricing Manager

    Mar 2018 - Oct 2019

  • Group Carrier Relations Manager

    Jul 2016 - Oct 2019

  • Group Roaming Billing Specialist

    Jul 2015 - Jun 2016

  • Group Roaming Coordinator

    Jan 2015 - Jul 2015

  • Roaming Coordinator

    Nov 2007 - Jan 2015

  • Corporate Support Agent

    Jan 2007 - Oct 2007
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  Supreme ventures ltd.

  Apr 2023 - Nov 2024

  Deputy general manager
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  Cloud carib limited

  Dec 2024 - now

  Regional manager