
Travis Rardin
Advance Repair Agent

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About me
Passionate Critical Environment Data Center Professional, Nine Years of Driving Efficiency, Reliability, and Innovation. Maintaining confidentiality, integrity and availability of mission critical operations.
Education

Northwest Vista College
2009 - 2013Associate of applied science in Computer forensics Computer forensics and computer security
Experience

Geek Squad
Jan 2012 - May 2014Advance Repair Agent
Chevron
Feb 2014 - Oct 2016Data Center TechnicianThis role is expected to rigorously follow accepted Standard Operating Procedures (SOP), Job Safety Analysis (JSA) and Business Continuity Plan (BCP). Complete Data Center Infrastructure Management (DCIM) information to ensure 100% point-in-time accuracy of all DC Assets. Work in partnership within the NADC with the Missions Critical Facilities team to coordinate preventative maintenance on ITC owned systems which support the data center. Ensure compliance with all applicable laws, corporate policies and procedures including Information Protection (IP) and Sarbanes-Oxley (SOX) compliance. Adhere to the philosophy of Incident and Injury Free (IIF). Technical skills required for this position include• Solid IT Troubleshooting• Familiarity with servers - Virtual, blade and physical• Familiarity with network principles• Able to perform network troubleshooting task• Familiarity with enterprise storage arrays• Fiber channel troubleshooting techniques• Knowledge of IT power management principles• ITIL Fundamentals• Project Management• Customer relationship management• Communication skills• Hardware/software troubleshooting• Wired/Wireless networking infrastructure• Telecommunications• LAN/WAN networkingCompliance with Incident/Change Management processes and procedures including• Completion of service requests• Incident documentation to resolution of all work performed within the facility• Creation of Change Request (CRQ) including planning, scripting and implementation of changes in the data center environmentSupport of ITC Global Data Center Strategy including• Maintaining, implementing and testing data center Business Continuity Plans• Support of DC Facilities evergreen compliance calendar • Assisting IRM coordinator in creation of REMEDY CRQ and TASK• Collection/storage of compliance data from all ITC Global Data Center Show less

Brookfield Global Integrated Solutions
Oct 2016 - Sept 2022Facility Program Manager
Microsoft
Jun 2022 - nowControls Subject Matter Expert
Licenses & Certifications
- View certificate

EdX Honor Code Certificate for Introduction to Linux
EdX - View certificate

EdX Honor Code Certificate for Introduction to Linux
EdX - View certificate

ND336 - SYSTIMAX Installation and Maintenace
CommScopeJul 2014
Languages
- enEnglish
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