Experience

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  Belfor property restoration

  Jan 2012 - Dec 2016

  Executive administrative assistant

  • Provided administrative duties for executive manager with demonstrated ability to streamline procedures and meet deadlines.• Organized special events, travel arrangements, expense reports, and itineraries.• Prepared reports, letters, financials statements, and training materials.• Created effective PowerPoint presentations for management.• Maintained office filing system, email correspondence, and meeting preparation.

• 

  Gtb

  Jan 2017 - May 2021

  • Ford.com Vehicle Websites: Ranger, Mustang, Explorer and the all-new 2021 Bronco• Implemented both Reveals and MYCO projects for Ford US which include 9+ months of planning and continuous management throughout the product lifecycle• Worked with various teams including creative, strategy & product to ensure alignment on project milestones and content direction for Ford vehicle projects.• Managed client relationships with Ford brand managers, communications managers and various teams including other vendors that work with Ford to support the various vehicle lines. • This position has established strong time management skills, goal setting, confidence to work on/manage larger and more complex projects, collaboration with executive-level managers and the ability to pivot on tight deadlines.• Established dates required for completion of activities and evaluates impact of change to the overall timeline. • Managed progress and identifies risks, issues and gaps that could impact timelines, and goals of services. • Removed impediments from the working delivery team. • Provided accurate and frequent status to internal teams on a regular basis. • Managed resourcing based on project needs. • Provided necessary external status reporting to clients as needed.• Facilitated understanding of clients' environment to properly set up project teams, identify needed documentation, and setup status reporting • Quickly learned the basics of a given industry as needed to support client work • Communicated project progress, changes, and risks internally and externally • Worked with agile teams and product owners to define release plans • Performed regular post-production deployment checks Show less • Managed digital life cycle of Model Year Change Over (MYCO) for Ford US brand projects.• Each MYCO project is 8-9 months long and I manage multiple projects simultaneously during that time. •Implemented Ford US brand reveals 4-6 months prior to vehicle MYCO. I continue to support the reveal throughout its lifecycle while preparing for its full launch. • Worked with various teams including creative, strategy & product to ensure alignment on project milestones and content direction for Ford vehicle projects. •Was the delivery services individual responsible for creating and maintaining project information, establishing project communication processes, employ change procedures, manage client relationships, manage and enforce milestones, escalate issues, and assist in timely issue resolution with internal and external teams.•Ford.com US MYCO Projects include: 2019 Ford Stripped Chassis, 2019 Ford Transit CC_CA, 2019 Ford Expedition, 2019 FORD Ranger, 2020 Ford Explorer, 2020 Ford Mustang, 2020 Ford Ranger, 2020 Super Duty Chassis Cab, 2021 E-Series •Ford.com US Reveal Projects include: 2020 Ford Mustang GT500, 2020 Super Duty, 2020 Explorer & 2021 Ford Bronco •Lincoln.com projects: 2020 Lincoln Corsair •Project Manager on several internal events such as Kids Day 2017, Spooktacular 2017, GTB Holiday Card 2017, Kids Day 2018, SummerFest 2018, Spooktacular 2018, Kids Day 2019, & Summerfest 2019 Member of internal organizations: WIN (Women's Initiative) and MOTIVATE Show less

  • Senior Project Manager - Ford.com

    Sept 2019 - May 2021

  • Project Manager - Ford.com

    Mar 2018 - Sept 2019

  • Business Operations Coordinator

    Jan 2017 - Mar 2018
• 

  Vml

  May 2021 - now

  • Collaborate with client and VMLY&R leadership on the activation of engagements to ensure programs are initiated correctly• Define, and execute against, processes established for successful delivery of Ford and Lincoln US client projects • Manage internal Delivery team members and client relationships in alignment with Client Engagement • Maintain direct client peer relationships, providing insight and status into program health • Serve as a key point of contact and liaison for cross-divisional teams, agency peers and management • Oversee delivery on multiple work streams such as Mini MYCO, Reveals, Splash Pages, and Content enhancements to ensure process consistency and pivot as necessary • Interview and make recommendations to hire Delivery Program Managers, Analysts and Project Managers as necessary • Support creation of RFP responses with other teams within VMLY&R and new business engagement • Develop scopes and estimates with Client Engagement teams • Holistically review accounts and identify areas of opportunity, gap resolution and adjustments to ensure health and growth • Provide strategic direction related to processes and resolution paths • Manage multiple activities and projects under one or more Ford and Lincoln clients • Provide well researched POV documents on a variety of solutions related to project work • Analyze processes continuously for refinement; execute measures for optimization • Continuously monitor project health via resourcing, profitability and burn rates. • Work with clients to define KPI’s and meaningful metrics to report project and program health • Work closely with Client Engagement and delivery teams to architect solutions that best meet client requirements• 2022 Calendar year work includes Mustang Reveal, Super Duty Reveal, Escape Reveal, Lincoln Corsair Reveal, along with 23 Ford/Lincoln MYCOs, and 6 Mini MYCOs Show less • Defined, and executed against, processes established for successful delivery of Ford and Lincoln client projects • Managed internal teams and client relationships in alignment with Client Engagement • Maintained direct client relationships with Product Owners and others in leadership • Served as a key point of contact and liaison for cross-divisional teams, agency peers and management • Responsible for interviewing and making recommendations to hire project managers to fulfill team needs • Supported scoping and estimation exercises with Client Engagement teams • Holistically reviewed accounts and identify areas of opportunity, gap resolution and adjustments to ensure health and growth • Provided strategic direction related to processes and resolution paths • Managed multiple activities and projects under one or more Ford/Lincoln Client• Analyzed processes continuously for refinement; execute measures for optimization • Worked closely with Client Engagement and delivery teams to architect solutions that best meet client requirements Show less

  • Senior Program Manager MYCO - B&P

    Dec 2024 - now

  • Senior Program Manager - U.S. Ford & Lincoln MYCO

    Apr 2022 - Dec 2024

  • Program Manager - U.S. Ford MYCO

    May 2021 - Apr 2022