Muhammad Usman

Muhammad usman

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location of Muhammad UsmanMirpur, Azad Kashmir, Pakistan
Phone number of Muhammad Usman+91 xxxx xxxxx
Followers of Muhammad Usman191 followers
  • Timeline

    Dec 2011 - Jan 2013

    Network Administrator

    Suzuki Mangla Auto
    Jan 2013 - Apr 2018

    Manger Network

    Sky Telecom (Pvt) Ltd.
    Mirpur Azad Kashmir
    Sept 2016 - Dec 2020

    Chief Executive Officer

    mawaji.com
    Current Company
    Jan 2020 - now

    Chief Executive Officer

    iconicthink
  • About me

    CEO | Digital Marketing & E-commerce Expert | Driving Online Success for Businesses | Entrepreneur

  • Education

    • Govt degree college mirpur

      2005 - 2007
      Fsc ( intermediate computer sciences ) computer sciences

      Intermediate Computer Sciences

    • Govt pilot high school no 2 mirpur

      1995 - 2005
      Ssc sciences

      Sciences subjects

    • Allama iqbal open university

      2013 - 2014
      Bachelor of education (bed) mathematics and physics 70 %

      B.Ed education for Teacher,Teaching Skill,Project Management,Children psychology, Student Teaching and delivering of knowledge Techniques

    • University of azad jammu and kashmir

      2007 - 2011
      Bscs computer and information sciences and support services

      Introduction to computer sciencesSystem analysis and designDatabase managementSystem SoftwareProject ManagementFinancial Management AccountingCommunication Skills Human Resource ManagementOperation SystemObject Oriented ProgrammingSoftware EngineeringComputer NetworksData structuresData CommunicationDistributed database Computer GraphicsMarketingCompiler ConstructionModern Programming LanguagesAssembly Language

  • Experience

    • Suzuki mangla auto

      Dec 2011 - Jan 2013
      Network administrator

      • Installing, configuring & administering, windows 2003/2008 Active Directory, DHCP & DNS.• Creation, deletion of users, groups, managing access and setting up their environment.• Configuring user profiles, group policies, system policies. • Responsible for supporting entire LAN / WAN Network, TCP/IP Trouble shooting.Managing Different Network Services (DHCP, DNS, and WINS etc) on the network.• Deploying and Managing ISA and Threat Management Gateway (TMG) .• Configuring and supporting MS-outlook 2007 on xp/vista and windows 7 network operating systems.• Provided technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, WAN, LAN, and remote systems.• Installation and maintenance of Antivirus software's like Symantec,Trend Micro,Norton Etc.• Assisted in the installation and updating of software, as well as the setup and troubleshooting of all equipment. • Expertly installed, configured, monitored and troubleshot PC's and related hardware on all OS platforms. • Resolved Windows and Explorer issues on desktops and laptops.• Managing users backup on Network drive.• Managing Corporate LAN using Wireless Routers. Show less

    • Sky telecom (pvt) ltd.

      Jan 2013 - Apr 2018

      • Managing Servers,OLT’s,Core router,switches,Server.• Working experience on Protocols like BGP,VPDN,RIP,OSPF,Static routing.• Inter VLAN Routing, Ether channel Layer 2 & 3, Private VLANS, Port Security, Root Guard etc.• Managing the backup of all Network Devices and Servers.• Planner of router group polices,ACL’s,Manging bandwidth.VPN.• Managing and troubleshooting of OLT’s and Wireless Links (Raisecom,CData,UBNT).• Installation,Configuration and troubleshooting of Radius Servers,Network Monitoring Server,Cache Servers,Domain Controllers,DNS,DHCP,FTP ,PRTG Servers on CentOS,Fedora.Windows Server.• Managing and troubleshooting and Backup of Database Server and Billing Server (SqlServer,Mysql, postgreSQL) in Dell blade Server Power Edge Series.• Monitoring of Network Usage and Problem.• Manage Data Center of more than Five (05) POPs of AJ&K.• Planner of deployment of Network,Fiber and Microwave links and IPTv.• Managing staff, such as help-desk technicians, and Network Engineers.• Ensure Service Level Agreements are achieved: Minimize the impact of problems, Minimize the duration of any outages and manage problems within agreed time.• Managing whole NOC and time to time maintenance.• Keep monitoring of complete corporate client area of TR-I and TR-II(AJK)• Working on Network management system, switches and routers, configuration and troubleshoot CIR connections.• Configuring and maintain MPLS circuits for corporate clients.• Managing customer support staff that are handling queries, complaints.• Keep an eye on CRM to observe proper executions of teams task assignments• Working on VoIP soft switch, MGW. • Monitoring E1s and troubleshoot the occurring problems.• Work with Senior Management team to implement and manage change in order to position the company to tap emerging opportunities in industry.• Constant interaction with NOC for providing L2 support during day to day operational issues• Coordinating with vendors for solution deployment. Show less Network Monitoring,Configuration,Installation of Servers and troubleshooting,CPE,Optical Network Unit,Wireless Equipment Configuration and troubleshooting,Cisco Router and Switches Configuration.RAISECOM OLT and CData OLT,ONU and Switch ConfigurationMonitoring,Installation,configuration and troubleshooting of network server e.g DNS,RADIUS Server.Installation and Configuration of Linux and Windows Server.Coordination with Field Engineers for End to End Customer/Core service verification and troubleshootingSupervising network support technicians Plan, co-ordinate, and implement network security measures.Day to day admin and monitoring of network usePerform troubleshooting analysis of servers, workstations and associated systems.Keep monitoring and maintaining all the network of Office.Provide assistance to Network, Web and Software development staff.Help the team to choose the suitable method for troubleshoot.Conduct interviews for new Engineers hiring’s.Arrange meetings with other companies for business expansion purposes.Configuring the OLT and ONU and Distribution Cabinet and maintaining.Configuring and installing Link of Wireless of new Cities.Resolving link problem of P2P and CIR connection.Installation Configuration and troubleshooting the link problem of All AJK Banks.Configuration of Customer Devices for Remote Access Like CCTV Camras,Database Server, Web servers, Gamming Server. Show less • Wireless 802.1b/g/n Configuration and troubleshooting.• Fiber Media,RF Media testing and troubleshooting• Remotely troubleshooting of Windows Servers and PC.• Working as a support engineer and resolve problem on calls.• Managing and resolving complex technical customer problems• Create and maintain comprehensive documentation of Customers• Install, configure, and support the CPE’s (Routers etc)• Monitors network to ensure network availability to all system users and perform necessary maintenance to support network availability• Resolve problem of customer on calls and remotely.• Working with field engineers to visit customers/employees if the problem is more serious.• Troubleshooting of Customer End device Server,PC,Laptop,Smartphone.• Troubleshooting the customer End LAN and Router Problem and Security• Equipment: - Cisco, Raisecom,richerlink,CData,UBNT.• Performs maintenance of desktop computers and performance tuning.• Installing and configuring new hardware and software.• Adding, removing, or updating user account information, resetting passwords, etc through AD.• Technical support and troubleshooting any reported problems.• Responsibility for documenting the configuration of the system.• Troubleshoots and resolves software, operating system, and networking problems both server and hardware and also resolve day to day issues of software’s. Show less

      • Manger Network

        Mar 2015 - Apr 2018
      • Network Supervisor

        Feb 2014 - Mar 2015
      • Network Engineer

        Jan 2013 - Feb 2014
    • Mawaji.com

      Sept 2016 - Dec 2020
      Chief executive officer

      Strategic Leadership: Developing and executing the company's long-term vision and growth strategies for the e-commerce marketplace.Financial Management: Overseeing budgeting, financial planning, and resource allocation to ensure the company's financial health and sustainable growth.Business Development: Identifying and pursuing new business opportunities, strategic partnerships, and market expansion to increase the marketplace's reach and revenue.Team Management: Building and leading high-performing teams, fostering a positive work culture, and empowering employees to achieve company goals.Customer Experience: Prioritizing customer satisfaction, ensuring a seamless and user-friendly online shopping experience, and addressing customer feedback and concerns.Marketing and Sales: Implementing effective marketing strategies to attract sellers and buyers, driving sales, and maximizing revenue generation.Data Analytics and Insights: Utilizing data-driven decision-making to identify market trends, user behavior, and areas for improvement within the marketplace.Regulatory Compliance: Ensuring the marketplace adheres to all relevant legal and regulatory requirements related to e-commerce and data protection.Technology and Innovation: Staying abreast of the latest e-commerce technologies and trends, and integrating innovative solutions to enhance the marketplace's functionality and user experience.Risk Management: Identifying potential risks and developing strategies to mitigate them, safeguarding the marketplace's reputation and financial security.Partnership Management: Cultivating and maintaining strong relationships with sellers, vendors, and stakeholders to foster trust and collaboration.Public Relations: Representing the marketplace to the public, media, and industry events, and building a positive brand image. Show less

    • Iconicthink

      Jan 2020 - now
      Chief executive officer

      • Business Strategy & Leadership: Developing and executing the company's overall business strategy, setting goals and objectives, and providing visionary leadership to guide the organization towards success.• Digital Marketing Strategy: Creating and implementing comprehensive digital marketing strategies that encompass SEO, SEM, social media, email marketing, content marketing, and other online channels to drive traffic, generate leads, and boost brand awareness.• E-commerce Management: Overseeing the e-commerce operations, optimizing the user experience, and driving online sales growth through effective product merchandising, pricing strategies, and conversion rate optimization.• Client Relationship Management: Building and nurturing strong relationships with clients, understanding their business needs, and offering tailored solutions to meet their specific digital marketing and e-commerce requirements.• Data Analysis & Insights: Utilizing data analytics and key performance indicators (KPIs) to measure the effectiveness of marketing campaigns and e-commerce performance, and using insights to make data-driven decisions.• Entrepreneurship & Innovation: Identifying new business opportunities, conducting market research, and driving innovation within the organization to stay ahead of industry trends and remain competitive.• Budgeting & Financial Management: Managing financial resources, budget allocation for marketing initiatives, and ensuring cost-effectiveness to achieve optimal returns on marketing investments.• Partnerships & Collaborations: Establishing strategic partnerships and collaborations with other businesses, influencers, or platforms to expand the company's reach and market presence.• Brand Development: Building and maintaining a strong brand identity and positioning in the market, ensuring consistency across all marketing and communication channels Show less

  • Licenses & Certifications

    • Ccna

      Cisco & netgear institute
    • Mcitp