
Timeline
About me
ICT4D | Deputy Director of Implementation Success
Education

Kwame nkrumah' university of science and technology, kumasi
2015 - 2017Master of science (msc) development policy and planning
University for development studies
2005 - 2009Bachelor's degree integrated development studies
Harvard business school online
2023 - 2023Other; certificate in strategy execution completeStrategy Execution is an eight-week, 40-45 hour online certification program from Harvard Business School. Strategy Execution teaches a comprehensive framework for implementing strategy, covering topics including resource allocation and job design, performance measurement, risk management, and strategies for detecting and adapting to change. Participants gain the knowledge and skills needed to execute strategy successfully. Strategy Execution was developed by leading Harvard Business School… Show more Strategy Execution is an eight-week, 40-45 hour online certification program from Harvard Business School. Strategy Execution teaches a comprehensive framework for implementing strategy, covering topics including resource allocation and job design, performance measurement, risk management, and strategies for detecting and adapting to change. Participants gain the knowledge and skills needed to execute strategy successfully. Strategy Execution was developed by leading Harvard Business School faculty and is delivered in an active learning environment based on the HBS signature case-based learning method. Show less

Harvard business school online
2022 - 2022Other; certificate in management essentials completeManagement Essentials is designed to elevate managerial skills through a distinctive, hands-on approach to management. Management Essentials teaches how to identify, analyze, design, and influence critical organizational processes as a means of getting work done and achieving results. Working through real-world challenges faced by managers across a variety of industries, you’ll focus on four of the most essential processes for managers: decision-making, implementation, organizational learning… Show more Management Essentials is designed to elevate managerial skills through a distinctive, hands-on approach to management. Management Essentials teaches how to identify, analyze, design, and influence critical organizational processes as a means of getting work done and achieving results. Working through real-world challenges faced by managers across a variety of industries, you’ll focus on four of the most essential processes for managers: decision-making, implementation, organizational learning, and change management. Show less
Experience

Social security and national insurance trust
Jan 2010 - Aug 2010Member data accountData management, financial statement reconciliation, registration and management of member accounts

Innovations for poverty action
Nov 2010 - Jun 2012Long term surveyorSurveyor/ Team Leader and Monitor of the Teacher Community Assistance Initiative, Surveyor for Examining Under Investments in Agriculture.

Local government
Jan 2013 - Jun 2014Development planning officerDevelopment Planning, Project Management, Facilitate and preparation of Medium Term Plans, Annual Action Plans and Strategic Plans. Status Reports of Plans

Viamo
Jun 2014 - Oct 2023Fostered a culture of continuous learning and improvement through “What Went Wrong Workshops” Oversaw the implementation of new products and created and maintained SOPs and Best practices for compliance Supported innovative revenue forecasting and project delivery.Reviewed Proposals to ensure Technical, Financial and Time feasibility Played a key role in commercial project design.Collaborated with the product team to improve and create new products as well as support the training of PMs in product launches. Show less During my tenure as the Regional Manager from June 2018 to July 2022, I successfully oversaw the management of the Anglophone West African Project Implementation portfolio (occasionally including Countries in the east and southern African region such as Rwanda, Zambia, Botswana, Malawi, Zimbabwe). With a dedicated team of 15 project managers, we effectively executed projects with a total revenue of over $10 million. Our commitment to delivering exceptional service resulted in maintaining a Net Promoter Score (NPS) of 8.5 across all our valued partners. Furthermore, I take pride in achieving an impressive employee engagement score of 80% from the team under my supervision. This accomplishment highlights my ability to foster a positive and collaborative work environment where team members feel motivated and valued. Overall, my experience managing a diverse portfolio, driving successful project implementation, and cultivating strong relationships with partners has greatly contributed to my professional growth and achievements. Show less
Deputy Director of Implementation Success
Jul 2023 - Oct 2023Head of Implementation, MENA & Pakistan (Middle East, North Africa & Pakistan)
Nov 2022 - Sept 2023Regional Manager, Anglophone West Africa
May 2018 - Jan 2023Partner Success and Projects Manager
Jun 2014 - Apr 2018
Licenses & Certifications
- View certificate

Lean six sigma foundations
LinkedinNov 2023 - View certificate

Operational excellence foundations
LinkedinNov 2023 - View certificate

Management essentials
Harvard business school onlineMar 2022 - View certificate

Strategy execution
Harvard business school onlineMar 2023 - View certificate

Inspiring and motivating individuals
CourseraDec 2021
Volunteer Experience
Board Member
Issued by mayi mava on Jan 2012
Associated with Suhuyini Shani ZangoMember
Issued by Dasiba Books on Jan 2011
Associated with Suhuyini Shani Zango
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