Jarrett King, CPCU

Experience

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  Kroger

  May 2014 - Jan 2015

  Courtesy Clerk

  My primary tasks were to place items in bags, set them gently into carts, assist customers to their cars when requested, and retrieve carts from the parking lot. I worked in this position seasonally until I was promoted to cashier in May of 2015.

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  Kroger

  May 2015 - Aug 2015

  Cashier

  My goal as cashier was to ensure that the customer's shopping experience finished on a positive note. I greeted customers and invited them to come into my checkout lane. I would proceed to scan each item that the customer intended to buy and send it down the lane to the courtesy clerk to bag in a careful but efficient manner. While doing this, I would engage in conversation with the customer in order to further show the level of care that I was exercising while ringing up his or her groceries. I would then total up the bill and assist the customer whenever he or she had a question regarding how to pay, such as when he or she was paying with a check or credit card. Finally, I would wish them a good day and invite them back to our store. My efficiency was noticed by my managers on several occasions, and my ring tender was within the top 25 cashiers of our store's district. Show less

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  BHDP Architecture

  Jan 2016 - Apr 2016

  Marketing Co-op

  I assembled SF330 proposals for prospective higher education projects. I edited floor plans to highlight certain features that clients wanted to see. I acted as a student model for photo shoots of newly-opened, BHDP-designed buildings.

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  SHP Leading Design

  Aug 2016 - Dec 2016

  Marketing Co-op

  I created marketing publications that highlighted the diversity and beauty of SHP's numerous education projects. I authored a white paper explaining the trouble that can be incurred by high schools that engage in trademark infringement when branding their athletics programs. I utilized Adobe Creative Cloud programs to create brochures, redesign logos, and write white papers, among other tasks. I also managed contacts using Batchbook CRM and assembled proposals to respond to Requests for Qualifications (RFQs). Show less

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  Meissner Insurance Agency

  May 2017 - Aug 2017

  Summer Intern

  I was responsible for updating the agency's Facebook page with new and interesting content related to our industry and our products. I assisted our two agents in pulling client files, running quotes for new lines of insurance, and handling customer payments, questions, and concerns, among other tasks.

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  The Cincinnati Insurance Companies

  Jan 2018 - Oct 2022

  As Claims Specialist, I served insureds and claimants with kindness, respect, and fairness. I performed inspections, reviewed coverage, and determined settlement amounts for personal and commercial lines insurance claims. I maintained Cincinnati’s high standard for providing excellent claims service.I served my team members by managing our Microsoft Teams page, which provided our claims representative team with valuable information on handling various types of claims, cloud-based storage of commonly-used forms, and a reliable means of virtual communication, which is crucial for Cincinnati’s largely field-based claims handling model.I was nominated as a coach for CIC’s claims technical resource (CTR) program, which is designed to provide extra training on new technologies Cincinnati is using to better help our coworkers succeed in their positions and help handle Cincinnati’s policyholders’ claims more efficiently and accurately. Show less

  • Field Claims Specialist

    Nov 2020 - Oct 2022

  • Field Claims Representative

    Jan 2018 - Oct 2020
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  Great American Insurance Group

  Oct 2022 - now

  Senior Claims Representative

  In my current role, I handle commercial casualty claims for Great American Insurance Group’s AgriBusiness division, which insures commercial farms and agricultural-related businesses. I am responsible for contacting policyholders in a timely manner, thoroughly investigating coverage, liability, and damages, and ensuring that all claim resolutions are handled as smoothly as possible. Types of policies I work with regularly include commercial auto, CGL, farm liability, and commercial umbrella. Should litigation ensue from a claim, I work closely with our senior claim technical director to ensure that deadlines are met, documentation is secured, and a proper litigation strategy is developed. I also provide our underwriting team and agents with updates on claims, which assists them in evaluating the risks they take on when deciding to renew customers and write new business. Show less