Joe Pifer

Experience

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  Technisource (Randstad Technologies)

  Jan 2001 - Nov 2009

  Technical Project Coordinator

  Technical Project Coordinator (Jan 2001 – Nov 2009, Mechanicsburg, PA)For more than 25 years, Randstad Technologies has been connecting companies around the world to customized technology solutions that meet and surpass objectives. I partnered with the Sales team throughout the sales cycle to identify key issues and provide solutions that solve pain points with a focus on exceptional customer experiences. - Perform discovery and demonstrate product solutions on a variety of technologies and high tech projects.- Create and execute on project plans for large, cross-functional projects with responsibility for requirements gathering, scope management, schedule, issue resolution, risk mitigation, quality control, and budget.- Managed large, complex teams, exceeding 250 members.- Developed and measured Key Performance Indicators (KPI).- Project Highlight: designed and executed project plan for 450 site Point of Sale (POS) deployment for a national food chain one month ahead of schedule.- Project Highlight: designed and executed project plan for 750 kiosk installations across the U.S. Show less

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  I2B Networks

  Feb 2010 - Feb 2015

  Technical Project Manager

  Technical Project Manager (Feb 2010 – Present, San Diego, CA)I2B Networks helps companies accelerate business performance by connecting them to their customers through a broad range of technical services and products. As a key member of the sales process I regularly meet with customers to identify critical business issues, analyze solutions, and recommend products and initiatives to enhance the customer experience.- Prepare and present highly technical proposals using clear and simple messaging.- Collaborate with Sales and Business Development teams to generate annual sales plans. - Design complex solutions for customers that meet varying interests of all departments (e.g. Marketing, Security, and Animal Care).- Created several targeted ad campaigns that resulted in an increase in sales of dedicated servers by 37%.- Design all marketing material for annual Association of Zoos & Aquarium conference.- Discover customer requirements to develop custom solutions that meet strategic business goals. Show less

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  HDOnTap

  Mar 2015 - Aug 2018

  Business Development Manager

  Technical Project Manager/Sales/Business Development Manager IP Video Specialists’ live webcam streaming platform (HDOnTap) is a live video management solution. The product is a combination of managed services, backend streaming services, bandwidth, front-end live video player, and a cloud based management portal. My role here is multifaceted:Sales - Focus on bringing in new business through a variety of sales avenues - Strategized cold calling campaigns with specific targeted markets - Inbound lead management – follow up, qualify, process life-cycle sales phase for all inbound leads - Respond to RFP requests for state government agencies - Generate & execute contractual agreements - Set monthly forecasted sales goals• Project Manager - Create and manage project plans including procurement, installation, resourcing, quality assurance and service delivery - Create project plans including procurement, installation, resourcing, quality assurance and service delivery - Managed 3rd party vendors, distributors, & service providers - Lead onsite customer installations ensuring quality of service and scope management - Develop project plans, scope of work, technical proposals and cost estimations• Business Development Manager - Research new technology for implementing and upgrading existing hardware solutions - Implemented CRM Hubspot to track, manage & organize the sales pipeline and generate forecast reports - Generate product documentation describing the services and products that IP Video Specialists offers - Design & execute targeted vertical market sales campaigns Technical Support - Support IP based communication system comprised of - Network Router and Switches - Wireless Point to Point bridges - Solar/battery powered low voltage 12VDC or 24VDC systems - Live Streaming rtsp protocol - Customer website code integration - Internet bandwidth management Show less

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  Explore.org

  Aug 2018 - now

  Explore is a multimedia organization that documents leaders around the world who have devoted their lives to extraordinary causes. Both educational and inspirational, explore creates a portal into the soul of humanity by championing the selfless acts of others. Explore.org, the online portal for explore, is a community destination where people share thoughts, engage in dialogue, view and email films and photographs, and embed their favorites on blogs and social networking sites.

  • Director of Field Operations

    Oct 2024 - now

  • Manager of Field Operations

    Aug 2018 - now