Ross Neil Serafico, CGSP

Ross neil serafico, cgsp

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location of Ross Neil Serafico, CGSPCalabarzon, Philippines
Phone number of Ross Neil Serafico, CGSP+91 xxxx xxxxx
Followers of Ross Neil Serafico, CGSP8000 followers
  • Timeline

    Mar 2012 - Jun 2012

    Intern

    Sofitel
    Aug 2013 - Nov 2013

    Management Trainee

    The Cravings Group
    Dec 2013 - Aug 2015

    Catering and Events Assistant

    New World Makati Hotel
    Sept 2015 - Feb 2016

    Events Executive

    Makati Shangri-La
    Sept 2016 - Dec 2018

    Sales Account Executive

    Pan Pacific Hotels Group
    Jul 2019 - Sept 2020

    Events and Sponsorship Manager

    Manila House Private Club, Inc.
    May 2020 - now

    Owner

    Carlota’s Homemade Food Retailing
    Nov 2020 - Mar 2021

    Concept Creator

    Pioneer Media Company
    Apr 2021 - Jul 2024

    Digital Customer Support

    Access Offshoring
    Aug 2021 - Apr 2022

    Social Media Assistant

    TTC wetranslate Ltd
    Oct 2021 - May 2022

    Account Manager

    Ant Savvy Creatives and Entertainment Inc
    Current Company
    Jul 2022 - now

    Events Manager

    Seda Hotels
  • About me

    Events Manager @ Seda Hotels | Certified Guest Service Professional

  • Education

    • Colegio de san clemente

      1999 - 2008
      High school/secondary diplomas and certificates

      Activities and Societies: Drum and Lyre Corps, CDSC Choir

    • University of santo tomas

      2009 - 2013
      Bachelor's degree hotel, motel, and restaurant management 1.72

      Activities and Societies: Leaders Evangelizing Thru Service Political Party, CTHM Singers/VOCEM CTHM, Intenzyc Danzerge, YFC-UST

  • Experience

    • Sofitel

      Mar 2012 - Jun 2012
      Intern

      Completed more than 600 hours of internship in the Events department.-Responsible for routing the Banquet Events Order to the different departments of the hotel-Preparing of car passes-Preparing of menu cards and event packages-Assist the event managers -Do competition checks to different hotels in the metro-Host ocular visit if event managers are not available-Join sales call with event managers-Join lunch meetings with clients

    • The cravings group

      Aug 2013 - Nov 2013
      Management trainee

      -Overseeing the entire store-Sales management and strategies for the store.-Staff scheduling. -Purchasing of raw ingredients. -Stocks management.-Budgeting for the store and cost cutting procedures-Overseeing the front and back of the house operations

    • New world makati hotel

      Dec 2013 - Aug 2015
      Catering and events assistant

      -Assist the event managers with the events that they are handling. -Prepare and send event proposals to clients. -Host ocular visits for clients. -Organize internal events. -Preparing event collateral such as car passes, menu cards, place cards/name cards, packages.-Accomplish endorsements of event managers once they are unavailable-Handle pop-up events-Preparing of event reports (daily event summary and 30 day forecast)-Flower orders for the events

    • Makati shangri-la

      Sept 2015 - Feb 2016
      Events executive

      - working as an Events Implementation Executive- handling corporate live out and live-in events coming from (South, Ayala, Pasay, Asia except for HK, SG, Middle East)- coordination with different departments in the hotel- group management - up selling of menus and other offerings of the hotel

    • Pan pacific hotels group

      Sept 2016 - Dec 2018
      Sales account executive
    • Manila house private club, inc.

      Jul 2019 - Sept 2020
      Events and sponsorship manager
    • Carlota’s homemade food retailing

      May 2020 - now
      Owner
    • Pioneer media company

      Nov 2020 - Mar 2021
      Concept creator
    • Access offshoring

      Apr 2021 - Jul 2024
      Digital customer support
    • Ttc wetranslate ltd

      Aug 2021 - Apr 2022
      Social media assistant
    • Ant savvy creatives and entertainment inc

      Oct 2021 - May 2022
      Account manager
    • Seda hotels

      Jul 2022 - now
      Events manager

      Handles live-out events from Ayala companies, embassies, Makati, Manila, Pasig, Mandaluyong, USA, Australia, Europe, etc.Oversees the events teamAchievements:- Seda Silk Awardee Q4 2023Certifications:- Certified Guest Service Professional May 2023- Filipino Brand of Service Excellence May 2023

  • Licenses & Certifications

    • Filipino brand of service excellence

      Department of tourism philippines
      May 2023
    • Certified guest service professional

      Ahlei - american hotel & lodging educational institute
      May 2023
  • Honors & Awards

    • Awarded to Ross Neil Serafico, CGSP
      Cum Laude University of Santo Tomas Apr 2013
    • Awarded to Ross Neil Serafico, CGSP
      Outstanding Hotel Practicumer University of Santo Tomas Apr 2012
    • Awarded to Ross Neil Serafico, CGSP
      Leadership Award Colegio de San Clemente Mar 2009
  • Volunteer Experience

    • Member

      Issued by Youth for Christ International on Nov 2007
      Youth for Christ InternationalAssociated with Ross Neil Serafico, CGSP
    • Vice President

      Issued by Leaders Evangelizing Through Service Political Party on Jun 2010
      Leaders Evangelizing Through Service Political PartyAssociated with Ross Neil Serafico, CGSP