Talk to sales Try for Free
Ivy Seriritan

Ivy Seriritan

Customer Relations Specialist

Followers of Ivy Seriritan22 followers
location of Ivy SeriritanMetro Manila, National Capital Region, Philippines

Connect with Ivy Seriritan to Send Message

Connect

Connect with Ivy Seriritan to Send Message

Connect

  • Timeline

  • About me

    Customer Service Representative | Virtual Assistant

  • Education

    • Our Lady of Fatima University

      2002 - 2006
      Bachelor's degree Family Practice Nurse/Nursing

  • Experience

    • Caritas Health Shield

      Nov 2007 - Jan 2010
      Customer Relations Specialist

      • Deal directly with the customers.(face to face)• Identify and assess customers’ needs to achieve satisfaction• Opens customer accounts by recording account information.• Maintains customer records by updating account information.

    • TeleTech Philippines

      Mar 2010 - Jun 2011
      Customer Service Representative

    • Convergys

      Mar 2016 - Oct 2017
      Customer Service Representative

      • Resolve issues with services under AT&T Prepaid• Resolve issues with network coverage, device• Resolve customer complaints or dissatisfactions• Basic billing and retention support

  • Licenses & Certifications