Ivy Seriritan

Ivy seriritan

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location of Ivy SeriritanMetro Manila, National Capital Region, Philippines
Phone number of Ivy Seriritan+91 xxxx xxxxx
Followers of Ivy Seriritan22 followers
  • Timeline

    Nov 2007 - Jan 2010

    Customer Relations Specialist

    Caritas Health Shield
    Mar 2010 - Jun 2011

    Customer Service Representative

    TeleTech Philippines
    Current Company
    Mar 2016 - Oct 2017

    Customer Service Representative

    Convergys
  • About me

    Customer Service Representative | Virtual Assistant

  • Education

    • Our lady of fatima university

      2002 - 2006
      Bachelor's degree family practice nurse/nursing
  • Experience

    • Caritas health shield

      Nov 2007 - Jan 2010
      Customer relations specialist

      • Deal directly with the customers.(face to face)• Identify and assess customers’ needs to achieve satisfaction• Opens customer accounts by recording account information.• Maintains customer records by updating account information.

    • Teletech philippines

      Mar 2010 - Jun 2011
      Customer service representative
    • Convergys

      Mar 2016 - Oct 2017
      Customer service representative

      • Resolve issues with services under AT&T Prepaid• Resolve issues with network coverage, device• Resolve customer complaints or dissatisfactions• Basic billing and retention support

  • Licenses & Certifications