Experience

• 

  Lanka minerals & chemicals (pvt) ltd

  Mar 2010 - Feb 2011

  Network support assistant
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  Lion brewery (ceylon) plc

  Jul 2013 - Aug 2014

  It coordinator (pubs n' places) and sales force automation (sfa) system support

  > Main Duties as SFA (Sales Force Automation) system support:Hardware Maintenance (Configuring & Issue handling Hardware devices)- Palms (Woonjin & Pidion) and Printers (Zebra)Software Maintenance (Installing, configuring & Issue handling Software)- Palm Operating System (Windows Mobile)- Invoicing System (Virtusel)- Sales Force Automation (SFA) system> Main Duties as IT Coordinator PUBS N’ PLACES:Hardware maintenance (Configuring, Issue handling & repairing Hardware devices)- Central Processing Units (CPU)- Monitors (LCD / Touch Screen)- Receipt printers- Routers- UPS- DonglesSoftware Maintenance (Installing, Configuring & Issue handling Software)- Operating Systems (Windows XP / Windows 7)- SQL Server, Database & Backup tools (SQL Server 2005 & FTP SQL Backup)- PUB Systems (Restaurant Management System & Inventory Control System)Training PUBS ‘N PLACES Managers & Stewards- Hardware devices and issue handling- Restaurant Management System- Inventory Control System Show less

• 

  Midas safety

  Aug 2014 - Jun 2024

  Scope: Sri Lanka, India, Bangladesh RegionsModule: SAP PP/ HUM, MM, QM, WMSRole: Functional consultantAutomated processes by analyzing & identifying current business processes and providing user-friendly simplified sustainable solutions to reduce manual work and improve business users' processes to support the core business to run smoothly without any interruptions.- Designing and developing new functionalities or improving existing processes according to business requirements- Preparing documents such as requirement gatherings, blueprints, functional specifications, SOPs, and scenario-based UAT scripts- Configuring system for PP/HUM, MM, QM & WMS modules and handheld devices- Provide support and essential technical and functional support during the deployment phases- Working with business stakeholders to understand their needs and translate them into technical requirements- Performing quality assurance testing of new program or report releases to ensure that they meet stated requirements- Participating in project management activities such as communicating changes in schedules or priorities to team members- Coordinates activities simultaneously for multiple projects.- Providing technical support to end-users and helping them to troubleshoot day-to-day issues- Conducting end-user training Show less Scope: Sri Lanka, India, Bangladesh RegionsModule: SAP PP/ HUM, MM, QM, WMSRole: Functional consultantAutomated processes by analyzing & identifying current business processes and providing user-friendly simplified sustainable solutions to reduce manual work and improve business users' processes to support the core business to run smoothly without any interruptions.- Designing and developing new functionalities or improving existing processes according to business requirements- Preparing documents such as requirement gatherings, blueprints, functional specifications, SOPs, and scenario-based UAT scripts- Configuring system for PP/HUM, MM, QM & WMS modules and handheld devices- Provide support and essential technical and functional support during the deployment phases- Working with business stakeholders to understand their needs and translate them into technical requirements- Performing quality assurance testing of new program or report releases to ensure that they meet stated requirements- Coordinates activities simultaneously for multiple projects.- Providing technical support to end-users and helping them to troubleshoot day-to-day issues- Conducting end-user training Show less Scope: Sri Lanka, India, Bangladesh RegionsModule: SAP PP/ HUM, MM, QM, WMS, PMRole: Functional consultantAutomated processes by analyzing & identifying current business processes and providing user-friendly simplified sustainable solutions to reduce manual work and improve business users' processes to support the core business to run smoothly without any interruptions.- Designing and developing new functionalities or improving existing processes according to business requirements- Preparing documents such as requirement gatherings, blueprints, functional specifications, SOPs, and scenario-based UAT scripts- Configuring system for PP/HUM, MM, QM & WMS modules and handheld devices- Provide support and essential technical and functional support during the deployment phases- Working with business stakeholders to understand their needs and translate them into technical requirements- Performing quality assurance testing of new program or report releases to ensure that they meet stated requirements- Coordinates activities simultaneously for multiple projects.- Providing technical support to end-users and helping them to troubleshoot day-to-day issues- Conducting end-user training Show less

  • Consultant

    Jan 2022 - Jun 2024

  • Associate Consultant

    Apr 2017 - Dec 2021

  • Trainee Consultant

    Aug 2014 - Mar 2017
• 

  Rizing consumer industries

  Jun 2024 - now

  Senior sap consultant