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Lucy Ladchenko

Lucy ladchenko

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location of Lucy LadchenkoCounty Dublin, Ireland
Phone number of Lucy Ladchenko+91 xxxx xxxxx
Followers of Lucy Ladchenko8000 followers

  • Timeline

    Feb 2008 - Dec 2009

    Online Marketing Assistant

    VooDoo
    May 2012 - Dec 2012

    Office Secretary, Receptionist and Consultant

    Grant Public Affairs Europe
    May 2014 - Aug 2015

    Russian Customer service and sales Agent

    Apple
    Sept 2014 - Oct 2015

    Russian Customer service agent

    PayPal
    Aug 2015 - Dec 2016

    Customer service specialist / Expert in Russian ecommerce

    Amazing.com
    Current Company
    Oct 2016 - now

    Professional Consultant and coach to jobseekers in Ireland and UK

    VenusFlytrap4u
    Jul 2018 - Sept 2020

    Customer Service Representative

    Wayfair
    Sept 2020 - May 2021

    Personal Advisor

    Turas Nua
    May 2021 - Jul 2021

    Recruitment Specialist

    The Noel Group
    Sept 2021 - Sept 2022

    Recruitment Coordinator

    Amazon
    Dublin, County Dublin, Ireland

  • About me

    Recruitment Consultant @VenusFlyTrap

  • Education

    • Sallynoggin college of further edcuation

      2010 - 2012
      Social studies social psychology

      Activities and Societies: charity, social, study groups •• Communication & People Skills•• Creative Studies (Music)•• Principles & Practices of Social Care I•• Sociology•• Government Politics & Policy•• Psychology I•• General Ethics•• Communications & Self Development Skills•• Principles & Practices of Social Care II•• Practice Placement•• Legal Studies•• Irish Social Policy•• Social Psychology & Group Dynamics•• Child & Family Perspectives: Theory & Practice•• Creative Interventions:… Show more •• Communication & People Skills•• Creative Studies (Music)•• Principles & Practices of Social Care I•• Sociology•• Government Politics & Policy•• Psychology I•• General Ethics•• Communications & Self Development Skills•• Principles & Practices of Social Care II•• Practice Placement•• Legal Studies•• Irish Social Policy•• Social Psychology & Group Dynamics•• Child & Family Perspectives: Theory & Practice•• Creative Interventions: Theory & Practice Show less

    • Ulster university

      2017 - 2020
      Bachelor's degree entrepreneurship & leadership/practice management

    • Waterford institute of technology

      2012 - 2013
      N/c criminal justice criminal justice

      Activities and Societies: debate, social, karate Criminal Justice Studies is a degree course designed to equip the student with general knowledge and transferable skills while focusing on the broad theme of criminal justice. It is a multidisciplinary course.

  • Experience

    • Voodoo

      Feb 2008 - Dec 2009
      Online marketing assistant

      PA to the SEO Executive in the companyResponsible for online marketing (SEO, PPC, Banner, Affiliate)Very competent in MS Office: Word, Excel, PowerPoint, Outlook, AccessDefining e-strategies and online marketing campaignsTracking and reporting on competitors' online activityWriting content for clients websites and their online adsDealing with clients both face to face and over the phone

    • Grant public affairs europe

      May 2012 - Dec 2012
      Office secretary, receptionist and consultant

      Preparation of word documents, excel files, PowerPoint presentations and database upkeepSetting up meetings and liaising with counterparts in other officesDealing with Russian speaking clients and helping them with paperworkOrganising files and correspondence ahead of meetingsPreparing travel arrangements

    • Apple

      May 2014 - Aug 2015
      Russian customer service and sales agent

      Consistently achieving & exceeding targetsHandling a large volume of inbound callsBuilding rapport with clients, identifying needs and offering effective intelligent solutions.Managing customer relationships and attending internal meetings with other departments.

    • Paypal

      Sept 2014 - Oct 2015
      Russian customer service agent

      Studying their banking system

    • Amazing.com

      Aug 2015 - Dec 2016
      Customer service specialist / expert in russian ecommerce

      Customer service representative Business advisor Coordinated with Finance team and completed financial checks Customer account audits twice a month Train new personal at customer service and account managementAdhoc duties as they ariseContributed to online business course creation and development Grew company globally into Russia

    • Venusflytrap4u

      Oct 2016 - now
      Professional consultant and coach to jobseekers in ireland and uk

      VenusFlytrap4u provides a consultation and advice service to those seeking new employment in Ireland and UK. Service provided in both Russian & English.

    • Wayfair

      Jul 2018 - Sept 2020
      Customer service representative

    • Turas nua

      Sept 2020 - May 2021
      Personal advisor

    • The noel group

      May 2021 - Jul 2021
      Recruitment specialist

    • Amazon

      Sept 2021 - Sept 2022

      Recruitment coordinator for Student Programs - VAR Rec2Rec and other various positions

      • Recruitment Coordinator

        Jul 2022 - Sept 2022

      • Recruitment Coordinator

        Sept 2021 - Jul 2022

  • Licenses & Certifications

    • Train the trainer

      Jan 2005

    • Nrf

      National recruitment federation
      Jul 2018

    • Diploma in customer service

      Alison - free online learning
      Jan 2010
      View certificate certificate

  • Volunteer Experience

    • Support

      Issued by Aislinn Centre institute for survivors of institutional abuse
      Aislinn Centre institute for survivors of institutional abuseAssociated with Lucy Ladchenko

    • Crisis Counselor

      Issued by Crisis Text Line on Jan 2020
      Crisis Text LineAssociated with Lucy Ladchenko