Zak Dafaallah

Experience

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  Freelance

  Jun 2008 - Oct 2021

  IT Consultant

  (1) Consult with users, management, vendors, and technicians to assess computing needs and systemrequirements (e.g., hardware and software upgrades).(2) Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.(3) Install and perform minor repairs to hardware, software, or peripheral equipment.(4) Manage backup, security, and user help systems.(5) Provide users with technical support for computer problems.(6) Stay abreast of advances in technology. Show less

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  John P. Kenny Real Estate

  Feb 2013 - Jan 2021

  (1) Consulted with users and management to assess computing needs and system requirements (e.g., hardware and software upgrades).(2) Installed and performed repairs to hardware, software, or peripheral equipment (e.g., printers, hard drives, graphics cards, operating systems, NAS systems, etc.).(3) Provided users with technical support for computer problems.(4) Developed training materials and procedures.(5) Trained users in the proper use of hardware or software.(6) Set up equipment for employee use.(7) Set up and managed company VPN and FTP servers, as well as onsite and cloud data backups. Show less

  • Information System Administrator

    Feb 2013 - Jan 2021

  • Office Manager

    Feb 2013 - Jan 2016
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  Santa Barbara Museum of Natural History and Sea Center

  Jul 2014 - Oct 2019

  (1) Presented planetarium shows and observatory tours to the general public and to school groups.(2) Provided support for the Astronomy Programs Manager in daily operations and maintenance.(3) Logged attendance and tracked volunteers and docents.(4) Trained volunteers and docents in the operation of the planetarium and observatory.(5) Helped to create programming for the public and school groups.(6) Maintained planetarium computers and the optical and electronic equipment in the observatory Show less

  • Naturalist

    Jun 2016 - Oct 2019

  • Astronomy Programs Assistant

    Jul 2014 - Sept 2019
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  AutoZone

  Nov 2019 - Oct 2021

  (1) Drove delivery vehicle to transport parts to commercial customers, including the loading and unloading of parts.(2) Picked up returns, cores and parts from nearby stores and outside vendors.(3) Maintained a safe driving and working environment, including PPE (Personal Protective Equipment).(4) Handled cash and charged transactions per company policy.(5) Maintained product knowledge through AutoZone systems and information resources.(6) Performed sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Show less

  • Parts Sales Manager

    Nov 2020 - Oct 2021

  • Commercial Driver

    Nov 2019 - Nov 2020
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  U.S. Census Bureau

  Sept 2020 - Nov 2020

  Enumerator

  (1) Reviewed assigned work to locate households for verifying addresses and/or conducting interviews to obtain 2020 Census questionnaire data from respondents.(2) Followed stringent guidelines and confidentiality laws to obtain accurate census responses/interviews.(3) Maintained and submitted records of hours worked, miles driven, and expenses incurred.(4) Followed procedures to conduct accurate work while maintaining acceptable quality and production standards.(5) Passed federal background check. Show less

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  CMIT Solutions of Capitol Hill

  Oct 2021 - now

  Director Of Information Technology

  (1) Oversee all IT operations infrastructure.(2) Develop, implement, and evaluate IT projects in line with organizational objectives.(3) Liaise with other departments to determine and address their IT needs and requirements.(4) Managing and supervising employees in the IT department.(5) Ensuring the maintenance of current projects and technology systems.(6) Identify vulnerabilities, the need for upgrades, and opportunities for improvement.(7) Propose strategic solutions and recommending new systems and software.(8) Prepare financial budgets and performance reports.(9) Build and maintain relationships with external advisors and vendors.(10) Ensure reported issues are resolved in a timely manner. Show less