Carla Rojas Gamboa

Experience

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  Radio Rumbo 670 AM

  May 2011 - Aug 2011

  Radio Broadcaster

  Assist the radio team with creative ideas and organised the interviews for a local radio station.

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  Grupo Rojgam C.A.

  Oct 2013 - Jul 2017

  Office Manager

  Being working for Rojgam for four years allowed me to have a personal interest and connection with every part of the company. As the company grew I grew myself. Every ups and downs make me understand the industry and gave me sense of belonging. I was able to connect my sales experience, management, administration tactics, costumers service support, income, expenses, payroll process and communication skills in many different areas. The list of all the talents that you can developed in management it never stop growing that is why in every work opportunity there is something to learn. Show less

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  Los Pilones

  Sept 2017 - May 2018

  Professional wait staff

  Managed customer journey from reception to destination in a busy Mexican restaurant in Amsterdam. Working as a waitress allowed me to gain knowledge about an exceptional way to attend special care about details and personalized costumers service.This gave me a practical way to learn and apply languages, productivity and management skills in a different outlook.

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  Intercruises Shoreside & Portside

  May 2018 - Aug 2018

  Check Agent

  Being able to work for Intercruises for two summers in a row, has made my experience in costumer service support more exciting, not only I am able to learn and get to know so many different cultures I also got to experience in a different way the important role that, in this case Check in Agent, is for a company.Therefore, this opportunity has also make me improve important skills as a team work, fast response, languages and accurate and friendly service.

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  Tours & Tickets | Amsterdam

  Jun 2018 - Sept 2019

  Customer Service Sales Assistant
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  Catawiki

  Sept 2019 - Dec 2020

  Customer Support Representative - Spanish
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  Tromp Medical

  Dec 2020 - now

  Customer Contact Representative