Tracey Stokely

Experience

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  Discovery Channel/The Nature Company/Smith & Hawken

  Jul 1993 - Jun 1998

  Training Manager

  • Managed training process and trainers for call center • Yearly trained over 400 call center agents and temporary employees on products, software, and selling skills to handle incoming calls for catalogs• Trained management staff on leadership skills to improve overall employee experiences

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  Catapult Learning (Div. of IBM)

  Jun 1998 - Jan 2000

  Contractor

  Designed and developed eLearning and Instructor-Led Training materials for software training for long-term care pharmacies so they can be more efficient

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  Cincom Systems, Inc.

  Jan 2000 - Aug 2016

  • Managed staff of 7 including instructional designers, technical writers, and translators• Created company's Instructional Systems Design (ISD) process, standards, and Learning Strategy. • Designed and developed eLearning, including for mobile• Managed Accord LMS • Designed and developed eLearning, multi-media assets, and classroom training materials. Administered company's Learning Management System • Coached and mentored other instructional designers to help them increase their skills• Interviewed by Training Magazine for article on Navy Boot Camp training at Naval Station Great Lakes, IL• Earned Cincom Quixote Award for performance excellence

  • Manager of Education, Documentation, and Translation

    Aug 2013 - Aug 2016

  • Senior/Lead Instructional Designer/Developer

    Jan 2000 - Aug 2013
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  Paycor

  Aug 2016 - Jun 2022

  • Created training programs by designing and developing eLearning, Virtual Instructor-Led and Live Instructor-Led materials, develop multi-media materials, to educate learners, change behaviors and improve job performance• Managed end-to-end learning project with cross-functional stakeholders and subject matter experts to analyze needs and determine effective solutions and business impact Review course evaluations to ensure high-quality content is delivered and continuously improved• Coached and mentored other instructional designers on team utilizing exceptional leadership and communication skills to improve organizational processes and improve learning deliverables • Reviewed others’ work to ensuring quality, consistency, and branding of eLearning• Served as lead LMS Administrator• Designed award-winning Pop-Up Escape Room used in new hire onboarding program used with over 800 new employees, resulting in Best Mobile Solution Award at the 2019 DevLearn Conference’s DemoFest• Presented at Learning Guild’s “How I Made This” Conference 2021, 2020 DevLearn Digital Experience, 2019 Central Ohio ATD Conference, sharing knowledge and experience in mobile learning and gamification skills improving network of colleagues and resources that continue to benefit future learning designs • Featured on Sententia Gamification’s podcast January 2022• Part of Paycor’s winning Top 100 Learning team (2017-2021) Show less

  • Principal Instructional Designer

    Sept 2018 - Jun 2022

  • Senior Instructional Designer and Media Developer

    Aug 2016 - Sept 2018
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  Amazon

  Jun 2022 - now

  Learning Experience Designer

  LXD for Worldwide Selling Partner Services. • Created new hire experience eLearning courses for Worldwide Selling Partner Services that had review ratings of 4.9 (of 5.0) of over 25,800 course completions in 2022 and beat all deadlines for launching these 5 courses• Managed learning projects for New Hire Experience team• Reviewed others’ work to ensure quality, consistency, and branding• Coached and mentored other LXDs utilizing exceptional leadership and communication skills to improve team processes and learning deliverables• Led committee to revamp Peer Review form and process• Selected to be a speaker at LXDCon for 2023 (Amazon’s internal Instructional Design Conference) Show less