Brett Muller

Experience

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  Kennings Bakkie and Care Hire

  Feb 1996 - Sept 1997

  Fleet Manager

  ­Experienced Fleet Manager with a proven track record in overseeing the delivery, maintenance, and efficient management of vehicle fleets. Adept at managing client accounts, processing financial transactions, and ensuring the smooth operation of all administrative functions. Focused on delivering high-quality service while maintaining financial accuracy and optimising fleet performance.Key Roles & Accountabilities­ Directed timely and efficient delivery of vehicles to clients, ensuring customer satisfaction.­ Managed the upkeep and organisation of the fleet, ensuring all vehicles were in optimal working condition.­ Oversaw the financial management of fleet accounts, processing payments, and handling banking transactions.­ Administered client billing and payment collections, ensuring all financial records were accurate and up to date.­Performed general administrative duties, supporting day-to-day operations of the fleet management process. Show less

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  Renwick Blinds and Curtains

  Oct 1997 - Feb 2007

  Operations Manager

  ­Results-driven Operations Manager with extensive experience in the curtains, blinds, and interior décor industry, servicing prestigious hotel groups across South Africa and internationally. Passionate about delivering high-quality installations, exceptional client service, and operational efficiency.Key Roles & Accountabilities­ Sales & Client Engagement: Provided expert consultation and sales of curtains, blinds, and interior décor solutions tailored to client needs.­Project Management: Managed installations for hotel groups and large-scale projects, ensuring precision and high standards.­Measurement & Installation: Oversaw accurate measurements, fittings, and installations of curtains, blinds, and décor elements.­Quotations & Invoicing: Prepared detailed quotations and invoices, ensuring seamless transactions and client satisfaction.­Stock Control & Inventory Management: Maintained optimal stock levels, ensuring efficiency and timely order fulfillment.­Additional Décor Services: Assisted in the hanging of mirrors, artwork, and other decorative pieces to enhance interior aesthetics. Show less

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  Saddles Restaurant

  Jun 2000 - Feb 2007

  Assistant Manager

  ­Dedicated and customer-focused hospitality professional with hands-on experience in both frontline service and managerial support. Progressed from waitstaff to Assistant Manager, gaining expertise in customer relations, team coordination, and operational management. Adept at ensuring exceptional guest experiences, maintaining inventory control, and supporting daily business operations.Key Roles & Accountabilities­Guest Service & Hospitality: Delivered outstanding service by attending to customer needs, ensuring a high-quality dining experience.­Food & Beverage Handling: Assisted in food and drink service while maintaining exceptional presentation and efficiency.­Stock Management: Conducted weekly inventory counts to ensure accurate stock levels and reduce waste.­Customer Relations: Engaged with guests to handle inquiries, resolve concerns, and enhance customer satisfaction. Show less

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  Panalux

  Mar 2007 - Jun 2022

  ­A detail-oriented and proactive Debtors Clerk with a strong understanding of both debtors and creditors functions. Adept at managing invoicing, reconciliations, debt collection, and financial reporting. Possesses excellent communication skills to liaise effectively with clients and internal stakeholders to ensure timely payments and accurate financial records. Committed to maintaining financial accuracy and supporting the broader finance team through meticulous reporting and administrative support.Key Roles & Accountabilities­Debtor Management & Invoicing: Generate and process debtor invoices in Pastel, ensuring timely distribution to clients and facilitating prompt payments.­Account Reconciliation: Prepare and submit account statements, credit note requests, and process credit notes upon authorisation.­Debt Collection & Client Liaison: Follow up on outstanding payments, maintain client relationships, and resolve outstanding queries in collaboration with operations personnel.­Financial Reporting & Analysis: Maintain and submit weekly reports on outstanding debtors, perform reconciliations, and provide updates to the Head of Department (HOD).­Audit & Compliance Support: Assist with audit queries from clients and external auditors, ensuring transparency and accuracy in financial records.­Bank & Cashflow Management: Perform daily bank reconciliations, update cash flow reports weekly, and manage petty cash and monthly accruals.­Strategic Contribution: Participate in bi-weekly management meetings, providing insights and reports on debtor performance and financial standing.­Administrative Support: Execute ad-hoc duties and financial administrative tasks as required to support business operations. Show less ­A detail-oriented and highly organised Creditors Clerk with a strong foundation in financial administration, reconciliation, and supplier management. Possesses a keen eye for accuracy and efficiency in processing supplier invoices, managing payments, and maintaining financial records. Committed to ensuring seamless financial operations by maintaining up-to-date ledgers, optimising cost management, and supporting asset tracking and inventory control.Key Roles & Accountabilities­Invoice Processing & Reconciliation: Accurately capture supplier invoices in Pastel, reconcile supplier invoices with statements, and ensure all missing invoices are requested and processed.­Accounts Payable Management: Prepare and maintain an accurate age analysis, process journal entries for rounded amounts, and ensure all payments align with invoices while keeping ledgers up to date.­Payment Processing: Load and manage both monthly and weekly payments through the banking system, ensuring timely and accurate transactions.­Asset Management: Ensure all company-purchased assets are properly barcoded, matched to invoices, and documented within the asset register for audit and tracking purposes.­Telecommunications Administration: Oversee company cellphone administration, including processing upgrades, liaising with service providers, and managing cost reporting for management review.­ Inventory & Stock Control: Manage and maintain stock levels of consumables and company merchandising at Panastore, ensuring accurate pricing adjustments based on exchange rates, placing orders, and conducting monthly stock takes. Show less ­A seasoned professional with 10 years of experience in lighting equipment rentals within the film industry, specialising in servicing TV commercials, feature films, and studio productions. Adept at client liaison, equipment allocation, and studio management, ensuring seamless operations tailored to each production’s specific needs. Demonstrates strong expertise in quotations, invoicing, and logistics coordination, ensuring timely and efficient service delivery. Known for exceptional organisational skills, attention to detail, and a commitment to client satisfaction in a fast-paced and dynamic industry.Key Roles & Accountabilities­Client Liaison & Relationship Management: Serve as the primary point of contact for clients, understanding their specific production requirements and ensuring exceptional service delivery.­Equipment & Generator Allocation: Oversee the allocation of lighting equipment and generators based on project specifications, ensuring seamless integration with production needs.­Quotations & Pricing: Prepare and issue accurate and competitive quotations tailored to client requirements, optimising cost efficiency while maintaining quality service.­Project Invoicing: Manage the invoicing process, ensuring accurate and timely billing upon project completion, maintaining transparency and efficiency in financial transactions.­Studio Management & Booking Coordination: Oversee the scheduling and allocation of studio space, ensuring optimal use of facilities based on client and production demands. Show less

  • Accounts Receivable Clerk

    Apr 2021 - Jun 2022

  • Accounts Payable Clerk

    Jun 2017 - Mar 2021

  • Rental Liaison

    Mar 2007 - May 2017
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  Dville Cyclery

  Jun 2022 - Sept 2023

  General Manager - Retail & Services

  ­Passionate about cycling and dedicated to delivering exceptional retail experiences, bringing expertise in store management, sales, and customer service. Successfully led a bike shop, ensuring operational excellence, financial performance, and a dynamic customer-focused environment.Key Roles & Accountabilities­Sales & Revenue Management: Drive product and service sales to meet and exceed store budgets and performance targets.­Marketing & Brand Development: Execute various marketing initiatives, source new brands and products, and ensure the store remains competitive and relevant.­Customer Relationship Management: Maintain high levels of customer service through face-to-face, email, phone, and WhatsApp communication, ensuring strong client relationships.­Point of Sale & Inventory Control: Manage all transactions with accuracy, oversee stock ordering, acceptance, and inventory management to maintain optimal stock levels.­Bicycle Service Coordination: Oversee the booking, servicing, and handover of clients’ bicycles, ensuring seamless workshop operations.­Supplier & Vendor Relations: Foster relationships with suppliers to enhance product offerings and ensure timely stock replenishment.­Team Leadership & Development: Conduct staff training, host development sessions, and manage quarterly performance appraisals to maintain a motivated and knowledgeable team.­Financial & Cash Management: Ensure accuracy in daily and monthly sales reconciliations, manage cash handling, and uphold financial integrity.­Operational Excellence & Store Culture: Uphold a positive and energetic store environment, promoting teamwork and a customer-first mindset. Show less

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  Renwick Blinds and Curtains

  Oct 2023 - now

  Sales and Operations Manager

  Experienced in sales, installation, and customer service within the home décor industry, specialising in curtains and blinds. Skilled in providing tailored solutions to clients by offering expert measurements, quotations, and product recommendations. Adept at handling the full sales cycle from consultation to installation while maintaining efficient stock control and inventory management. Committed to delivering high-quality service, precision in installations, and ensuring customer satisfaction.Key Roles & Accountabilities­Sales & Client Consultation: Provide expert guidance on curtain and blind selections, ensuring products align with clients' aesthetic and functional needs.­Measurements & Custom Fittings: Accurately measure windows to ensure precision in product recommendations and seamless installation.­Quotations & Invoicing: Prepare detailed and competitive quotations, manage invoicing, and ensure timely payments.­Professional Installations: Oversee and execute the installation of curtains and blinds, ensuring top-quality workmanship and customer satisfaction.­Stock Control & Inventory Management: Maintain optimal stock levels, track inventory, and coordinate with suppliers to ensure product availability. Show less