Caio Matos

Experience

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  Jardim Adalgisa´s drugstore

  Jan 2009 - Mar 2017

  Pharmacist
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  Meril

  May 2017 - Aug 2024

  Pharmacist Warehouse Manager

  With a focus on efficiency, cost savings, and regulatory compliance, my role as a Pharmacist Warehouse Manager at Meril Life has been pivotal in transforming our warehousing and operational strategies to align with global standards. Here are some of the core areas where I’ve made a significant impact:🔹 SOP Implementation Across Departments: I developed and implemented Standard Operating Procedures in logistics, finance, administration, and quality, leading to streamlined operations that improved overall profitability.🔹 Optimized Tax & Import Processes: My review and adjustment of tax classifications and import processes reduced customs clearance costs from 40% to 14% and shortened stock shortages from 60 to 15 days, providing critical cost savings and ensuring timely inventory.🔹 Enhanced Inventory Control: Instituted cycle and annual audits for internal and consignee inventory, improving accuracy and ensuring compliance with the stringent requirements of the medical device industry.🔹 Customer Service Department Establishment: Created a dedicated customer service team that supports distributors, physicians, nurses, and consumers, leading to faster response times and improved client satisfaction.🔹 Strategic Budget Management: Led a warehouse implementation project, negotiating costs down from R$100K to R$40K. Reinvested the R$60K savings into a wellness space, enhancing employee morale.🔹 Team Leadership & SAP Implementation: Managed a team of 11 and oversaw SAP integration, driving supplier negotiations and achieving seamless system adoption. Show less

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  Shoppers Drug Mart

  Oct 2024 - Dec 2024

  Pharmacist Assistant

  🔹 Centralized Prescription Processing: Support pharmacists with high-volume prescription preparation and processing, ensuring accuracy and compliance.🔹 Medication Inventory Management: Oversee medication organization and inventory control, conducting checks to ensure efficient stock management.🔹 Patient-Centered Service: Collaborate with team members to ensure accurate and timely prescription fulfillment, upholding Shoppers Drug Mart’s high standards of care.🔹 Regulatory & Quality Assurance: Adhere to pharmacy regulations and quality standards in all aspects of prescription handling and medication preparation. Show less

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  BioScript Solutions

  Dec 2024 - now

  Bilingual Patient Service Cordinator