Danielle Rueda

Experience

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  Subway

  Jun 2007 - Sept 2007

  Sanwhich Artist

  Assembly Line, Customer service, Cashier, Food Prep, and Janitorial duties.

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  California State Polytechnic University-Pomona

  Jun 2010 - Jun 2013

  Commencement Usher

  Usher, and Elderly and Disabled attendant.

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  Denny's All Nighter

  Sept 2010 - Jul 2011

  Culinary Composer

  •Verify that prepared food meets requirement for quality and quantity of corporate standards. •Maintain sanitation, health, and safety standards in work areas.

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  Disneyland Resort

  Jul 2012 - Sept 2012

  Quick Service Cashier

  •Receive payment by cash, credit cards, vouchers, or automatic debits. •Promoted the company’s new merchandise in order to increase sales.•Sort, count, and wrap currency, coins, and receipts daily.

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  Qdoba Restaurant Corporation

  Sept 2012 - Oct 2013

  Cashier

  •Maintained an organized all work area and increased daily and weekly sales goals.•Assisted customers with their orders or questions and concerns pertaining to the menu. •Promoted the restaurant during special events, such as inviting customers to the events of give-a-way raffles.•Helped with restaurants maintenance by cleaning, sorting inventory and organizing storage.

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  Peet's Coffee

  Oct 2013 - Oct 2014

  Barista

  •Close the establishment on a weekly basis, and manage the establishment.•Assist customers by providing information and resolving their complaints. •Delegate tasks to staff, train new employees, check on staff’s daily checklists to ensure completion and accuracy, conduct inventory on a weekly basis, and inform Manager of needed inventory.•Enter purchase orders in cashier and cash handle daily. •Create/ implement ideas for sales, motivate staff to exceed their sales goals

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  SHAWL DAWLS

  Jun 2014 - Aug 2014

  Production & Design Intern

  •Coordinate with the co-founder and sales rep in the design and production department, coordinate production and delivery schedules between cutters, sewers, and interns on a day-to-day basis. •Consult with company principles on a daily basis to discuss the stats of shawl production and delivery schedules, and to address the issues concerning fabric availability or order fulfillment.•Communicate with fabric vendors in order to buy and fulfill production orders. •Create/Maintain Swatch Books for Sales Reps and Buyers that include color schemes, inventory labels, and hand tags.•Fulfill production orders and prepare inventory for tradeshows in accordance with company standards. •Knowledge of raw materials, production processes, quality control costs, and other techniques for maximizing effective manufacture and distribution of goods. Show less

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  Bronco Bookstore

  Oct 2014 - Sept 2015

  Administrative Assistant

  •Support management with planning and scheduling events aside from storing organizing and managing appropriate files and documentation. •Received incoming calls as back up and handled client calls and customer service and appropriately directed calls internally and externally. •Maintain appropriate record keeping, department documentation, and follows up with all procedures required to maintain a safe and efficient work environment. •Supervise employees, managing, prioritizing, and changing workloads while ensuring partners adhere to operational compliance requirements. •Experience with Outlook and other calendaring applications. •Excellent organizational and analytical skills, and also utilize all computer inventory programs and system knowledge to efficiently track, log, and ensure all required shipments are shipped properly.•Operate warehouse machinery, pallet jacks, and company vehicle to receive inventory at offsite locations. •Visual merchandising on sales floor. •Follow company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment. Show less

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  Best Buy

  Aug 2015 - Feb 2017

  Customer Service Specialist

  •Utilize conflict negotiation skills to resolve customer service issues and complaints.•Analyze weekly reports on customer inquiries, responses and feedback so as to develop customer service analytics and trends. •Open customer accounts by recording account information for reward zone membership or best buy credit.•Support management with business operations, including processing customer transactions and auditing cash receipts while completing multiple assignments concurrently and adjusting to changing priorities. •Process credit card applications for new customers setting credit card limits and terms of service according to customer credit and background. •Analyze customer data and offering products, present value-added solutions and services to resolve customer needs pertaining to data, collections, billing and statements. •Train new and seasonal team members of product knowledge, best practices, customer service and sales.•Provide personalized service and exceptional expertise for customers Show less

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  Southern California Edison (SCE)

  Jun 2016 - Sept 2017

  Joint Pole Clerk

  *Process and check accounting as required in instruction manuals and assures accuracy of joint pole *Communicate, track, and monitor documents and forms associated with joint pole authorizations.*Transfer and interpret information from the Planning Department to the joint pole authorization. *Coordinate a high volume of requests on a daily basis determining critical needs and priority. *Integrate work across suitable areas, improve the business and services to enhance customer satisfaction and productivity, manage risks appropriately, develop and achieve business plans, manage information, and *Demonstrate effective resource and project planning, decision making, results delivery, team building, and *Demonstrate strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and Show less

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  Cable Engineering Services

  Sept 2017 - Apr 2018

  JPA SPECIALIST

  Final Billing on the Southern California Edison account.

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  Triage Partners, LLC

  Apr 2018 - Jul 2018

  JPA SPECIALIST

  Worked on behalf of client ZAYO doing JPA Packages to send to AT&T and PG&E in Northern California. I also have worked on behalf of client Crown Castle creating make ready and JPA'S. While with the company I also did wind loading.

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  Engineering Associates, LLC

  Jul 2018 - Oct 2023

  Supervising JPA Specialists within EA. Quality checking all Design Partners work on JPA Packages submitted to the scjpc. Working with construction on TCP's. Approving design changes. Working on a Verizon project quality checking vendors JPA Packages that work for EA. I then send off the packages to the SCJPC members.

  • Sr. Permit Analyst

    Apr 2019 - Oct 2023

  • Field Project Engineer/JPA

    Jul 2018 - Apr 2019
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  Pauley Construction, LLC

  Nov 2023 - now

  Analyst Permitting

  Working with the 3GIS TEAM and Permit Team on close outs for multiple markets on the Verizon Fiber 1 project.