George Carballo

Experience

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  Oxford HealthCare & Hospice

  Jan 1995 - Jan 1998

  Account Manager / Supervisor

  ► I acted as point of contact for 15 of the largest accounts, ranging from 1,000 to 7,500 lives. As supervisor, I handled a myriad of issues with medical claims, subscriber enrollments and premium billing for new and existing groups. I also coached, mentored and supervised a staff of 22 including a full range of customer service activities for Oxford’s fully insured health insurance product.Value & Impact:❏ Worked closely with brokers, benefit administrator, company owners, and participating providers, merging core competencies to address changes in products, coverage and procedural / system issues. ❏ Played a key role in winning more than 30 new accounts by delivering Spanish presentations to prospective clients and existing groups, supporting and advancing Oxford’s marketing and new group subscriber efforts.❏ Proactively evaluated operations and executed a strategic plan of contacting companies with the worst history of premium delinquency, successfully collecting back payments totaling nearly $1M within one month. Show less

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  Great West Life & Annuity Insurance Company

  Jan 1998 - Jan 2004

  Sales Representative

  ► As sales representative, I sold all lines of self-funded and fully insured employee benefit products offered by Great-West to groups of more than 25 lives in the Tri-state area. I provided support to clients, brokers and various corporate office departments regarding existing and new business. My responsibilities included performing educational meetings in English and Spanish, assisting in new case set-up and transition, annual plan and fund performance reviews and renewals related to existing clients. Value & Impact:❏ Earned notable accolades as a top-performing sales representative within the region based on proficiency and persistence in all phases of the sales cycle. ❏ Established, deepened, and maintained strong, trusted relationships with new and existing clients and prospects, maximizing the number of new sales and cross sales.❏ Employed excellent organizational skills to plan and coordinate efforts among team members, ensuring delivery of excellent service to brokers, members and company representatives.❏ Enhanced customer experience by educating clients, providing monthly, semi-annual and annual financial reports to reiterate account’s present savings regarding medical self-funded arrangement and status of 401(k) plans.❏ Tapped to train, coach and mentor new staff during initial stages, enhancing staff’s overall level of performance and personal development.❏ Achieved recognition from senior leadership for providing exceptional customer service and going “above and beyond” traditional service levels to resolve complex situations for clients. Show less

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  Fort Dodge Animal Health

  Jan 2004 - Jan 2006

  Territory Manager

  ► Leveraging strong sales, communication and interpersonal skills, I relentlessly marketed and promoted a broad spectrum of up to 65 biologicals and pharmaceuticals in the Companion Animal Health industry, calling on 8 to 10 clients daily. My assigned geographical areas included Manhattan, Queens, Brooklyn, Bronx, Staten Island and Westchester County in New York and Bergen and Passaic counties in New Jersey.Value & Impact:❏ Repeatedly increased sales 17-39% above expected goals by providing optimal customer service and planning, organizing and controlling sales functions from conceptual stages through distribution cycles. ❏ Introduced new products and novel scientific data to clients, improving launch efficiency, cadence and impact of product launches.❏ Maximized sales opportunities by cultivating, nurturing, and maintaining strong, trusted working relationships with key individuals and decision makers in assigned clinics.❏ Demonstrated proven success in developing and building partnerships with Fort Dodge’s field doctors, increasing sales volumes through educational seminars for clients either individually or groups of up to 250 doctors.❏ Performed product training for distributors and clinic employees to promote advantages of fort Dodge products, expanding market penetration and sales in alignment with company goals within assigned territory. Show less

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  Henry Schein Animal Health

  Jan 2006 - Jan 2018

  ► In my most recent role, I managed and grew more than $120M in sales within the region while maximizing sales performance of territory managers. Collaborating with senior leadership and key vendor partners, we devised strategic plans to optimize staff training, capture new business, and design sales incentives. My accountabilities also included hiring, training, developing and motivating new and existing territory managers to deliver impressive sales results.Value & Impact:❏ Continually surpassed yearly regional goals since 2010 by modeling and promoting long-term relationship building, consultative sales strategies, and product migration. ❏ Created and executed strategic sales / business plans for the region, balancing new business development with account management and customer support.❏ Won “Region of the Year Award” in 2013 and mentored / motivated 14 of 15 territory managers to exceed company goals in the same year.❏ Demonstrated superb leadership skills to coach, mentor and lead a talented, action-oriented team to achieve phenomenal sales results, earning acknowledgement from the executive team. Show less ► I demonstrated proven ability to market, promote and sell more than 30,000 pharmaceutical products and medical equipment in the animal health industry to veterinarians in the Central and Northern New Jersey areas. By working closely with co-workers from various departments, I maintained and developed new and existing accounts. I also facilitated educational seminars with partners of the manufacturer. My accountabilities included monitoring sales reports related to assigned accounts to control loss of business and identify new ways to expand accounts and increase sales.Value & Impact:❏ Achieved recognition from the Vice President of Sales as 1 of 3 top-performing sales representatives who consistently exceeded sales quota and expanded / maintained assigned accounts during entire tenure. ❏ Rapidly produced the highest-dollar increase during 2008, earning placement as the “top representative in the region,” while garnering attention of the senior leadership team.❏ Captured an average of 15 new accounts each year by establishing stable, trusted relationships and providing extraordinary levels of client service and support.❏ Maximized territory potential through aggressive and persistent performance of sales, successfully winning President’s Club Award in 2007, 2008 and 2009.❏ Recognized by manufacturer’s senior management as the leading representative in the region and playing a major role in the success of their local representatives. Show less

  • Regional Sales Manager

    Jan 2010 - Jan 2018

  • Territory Manager

    Jan 2006 - Jan 2010
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  Wedgewood

  Oct 2018 - Dec 2024

  ► Leveraging my leadership experience, deep product knowledge, and extensive industry expertise, I lead efforts to drive operational excellence, achieve overall business success, and maximize revenue growth in Specialty Markets. To enhance market penetration and profitability, I spearhead transformative initiatives, collaborate cross-functionally, and facilitate business acceleration. Additionally, I coach, mentor, and manage a high-performing team of sales managers, field representatives, and inside sales staff to achieve peak performance and optimize sales effectiveness.Value & Impact:❏ Create and execute targeted sales strategies for specialized markets, including veterinary and hospice segments, driving market penetration and revenue growth.❏ Identify and pursue new business partnerships within specialized markets, fostering customer engagement and expanding market reach.❏ Drive revenue growth through product diversification, pricing strategies, and CRM utilization, resulting in increased sales and market share.❏ Cultivate strong relationships with key customers and industry stakeholders, enhancing brand reputation and driving business growth.❏ Lead cross-functional teams to exceed business objectives, fostering collaboration and achieving exceptional results.❏ Implement performance tracking metrics to analyze sales data and optimize strategies for improved market performance. Show less ► Following promotion to General Manager, I ignited ZooPharm/Wildlife Pharmaceutical's growth trajectory by leveraging an entrepreneurial spirit and unwavering dedication to animal health. I also steered all operational facets, from strategic planning to production, procurement, and sales, driving sustained profitability in a dynamic environment.Value & Impact:❏ Achieved 40% revenue growth and 10% EBITDA improvement at ZooPharm in 2 years through innovative strategies and new income stream implementation, earning CEO recognition.❏ Managed seamless transition of production operations into multiple Wedgewood pharmacy locations through cross-functional collaboration.❏ Fostered growth with ZooPharm's international subsidiaries in Canada and Mexico, overseeing sales, marketing, and meticulous accounting.❏ Delivered executive presentations on forecast accuracy, P&L analysis, and revenue performance, enabling informed decision-making. Show less ► I devised and executed strategic plans to boost sales, forge strong ties with veterinary clinics, and promote Wedgewood Pharmacy’s products across the Eastern US. With a focus on driving exceptional performance, I led and mentored a skilled sales team to surpass targets. Additionally, I conducted engaging presentations, seminars, and training sessions.Value & Impact:❏ Orchestrated recruitment, selection, training, and empowerment of a top-tier team of field sales representatives, ensuring comprehensive coverage of Wedgewood's extensive inventory of 40,000 veterinary compounded medications.❏ Pioneered development of strategic alliances between field and inside sales teams, streamlining sales methodologies and unlocking untapped revenue streams to drive exponential growth.❏ Engineered a remarkable year-over-year regional expansion, catapulting revenue by over 30% annually, culminating in an extraordinary $40 million revenue surge, positioning Wedgewood Pharmacy as a market leader.❏ Elevated to the role of General Manager at ZooPharm/Wildlife Pharmaceuticals, a prestigious division of Wedgewood Pharmacy, entrusted with spearheading transformative initiatives, fostering operational excellence, and catalyzing business acceleration. Show less

  • General Manager, Special Markets

    Jan 2023 - Dec 2024

  • General Manager/Business Owner, ZooPharm/Wildlife Pharmaceutical

    Jan 2020 - Jan 2023

  • Regional Sales Manager - Eastern USA

    Oct 2018 - Jan 2020
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  Blend Labs Rx

  Jan 2024 - now

  Chief Commercial Officer

  ❏ Responsible for revenue sales growth❏ Identifying new business development opportunities and❏ Sales and Marketing Departments