Maddy Benyon

Experience

• 

  The Bedford Hotel

  Jan 2015 - Jun 2018

  Housekeeper

  Service rooms in the hotel ensuring an excellent stay for all guests.Ensure all public areas of the hotel were clean and welcoming to guests.

• 

  Tesco

  Jul 2018 - May 2021

  Customer Service Representative

  Worked as a customer service representative on the checkouts, self-service tills and on the shop floor. Stood in as a checkout supervisor when required.

• 

  Tesco

  Sept 2021 - Mar 2022

  Customer Service Representative

  A key worker during the pandemic, I focused on making the shopping experience as stress-free as possible for the customer. I helped with the implementation of our Covid guidelines and ensured customers were compliant.

• 

  NHS

  Mar 2022 - Nov 2022

  Radiology Assistant

  This role involved looking after patients, keeping rooms clean and safe, helping the radiographer to move and handle patients and administration duties. Working with consultants was also involved including looking after patients, booking appointments and assisting with procedures such as injections.

• 

  Black Horse Finance

  Nov 2022 - Jan 2023

  On-Boarding Advisor

  Funding checks for customers and dealerships. Directly messaging dealerships to assist with queries and following-up with customers when needed.

• 

  Lex Autolease

  Jan 2023 - Jul 2023

  Customer Service Advisor

  On secondment from Black Horse, this role is primarily customer focused. Working with the wider corporate team I am able to streamline the customer experience by sending them to the correct department. It also consists of contract amendments and sending these to customers. The role involves email and calls with customers.

• 

  Black Horse Finance

  Jul 2023 - now

  On-Boarding Advisor

  Funding checks for customers and dealerships. Directly messaging dealerships to assist with queries and following-up with customers when needed.