Lorena Mocanu

Experience

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  Cumpana 1993 SRL

  Jun 2011 - Feb 2015

  Assistant Manager

  • Working with my direct Manager to improve operations, sales and profitability• Maximising profits by controlling labour costs and expenses• Continuously reviewing and managing team performance• Supporting my direct Manager in identifying opportunities for commercial advantage• Providing an exceptional experience for customers• Checking off and signing invoices and credit notes on a weekly basis• Managing staff training requirements• Handling the procurement tasks necessary for the office• Maintaining the relationship with different vendors and suppliers Show less

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  SYMBRO GROUP LTD

  Mar 2015 - Jan 2016

  Assistant Manager

  • Brand development and apply company style • Receive deliveries, place orders and do stock take• Ensure that Health and Safety standards are met• Complete daily work routines in an efficient and timely manner• Training new colleagues as required

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  SYMBRO GROUP LTD

  Apr 2016 - Mar 2017

  Store Manager

  • Manage and track the Store Sales, Net Profit and Overall Store Business• Ensure that new employees are trained and inducted in accordance with Subway training requirements• Develop and monitor store labor budgets and main hours• Prepare required paperwork in relation to stock and sales• Perform inventory management and stock control including weekly reports• Analyze the Weekly Sales & Inventory Report to improve the business• Manage cash variances and wastage• Effectively managed documents and information flows• Maintained an effective, logical and secure file management• Responsible for correspondence (fax, e-mail, post, courier) Show less

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  Elior Group

  Apr 2017 - Aug 2020

  Front of House Team Leader

  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and manage complaints• Managed with calm firmness and maturity any difficult situations that may occur• Ensured continuous improvement of the level of service provided• Taken part in other projects and activities, contributing to organizational development and client satisfaction through exceptional service.• Conducting short meetings and briefings• Responsible for customer service training and research for sales growth Show less

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  Amazon

  Sept 2020 - Jul 2021

  Recruitment Coordinator
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  Cavendish Professionals

  Jul 2021 - now

  Cavendish Professionals is a creative, innovative, transparent, global recruitment solutions provider.We specialize in Architecture, Construction & Engineering, Finance, Healthcare and Technology with each division having a dedicated team with an in-depth knowledge of their ever evolving markets.An ambitious and driven organisation, Cavendish Professionals prides itself on outstanding personal service, a proven track record and diligent approach.Cavendish Professionals is headquartered in the UK and operates with global reach, working with candidates and clients in every continent. Show less

  • Operations Manager

    Jul 2022 - now

  • Compliance Lead

    Jul 2021 - now