Michelle Rjauscher

Coordinadora

697 followers

Argentina

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Timeline
About me
QA Analyst
Education
- SGS Loma Verde
  2006 - 2011
  Bachillerato en Humanidades Secundario
  Actividades y grupos:Grupo de Teatro, Olimpiadas de Matematica, Olimpiadas de Filosofía, Proyecto Solidario, Organizacion de Eventos Educativos, Concursos Literarios. Participacion en extracurriculares
- Universidad de Buenos Aires
  2013 - 2019
  Licenciatura en Letras
  Actividades y grupos:Curso de Teatro
Experience
- Soler Wellness Place
  -
  Coordinadora
  Descripción del puesto: Coordinación de administración y mantenimiento. Asistencia a la gerencia, Back Office.
- Family
  -
  Au Pair
  Descripción del puesto: Encargada de la educación e instrucción de niños en concepto de intercambio de culturas en Wiltshire, Inglaterra.
- La Tarde Polo Club
  -
  Asistente
  Descripción del puesto: Administración de reservas, atención alcliente bilingüe, coordinación de empleados y tareas, contemplación degastos, organización de actividades.
- La Tarde Polo Club
  -
  Asistente
  Descripción del puesto: Administración de reservas, atención alcliente bilingüe, coordinación de empleados y tareas, contemplación degastos, organización de actividades.
- Qualitest
  -
  QA Analyst
- Magnasco Brokers
  -
  Asesor de cuentas
  Descripción del puesto: Asesora de Ventas de seguros en Concesionario Honda. Atención al cliente. Administración y gestión de trabajo y objetivos. análisis de riesgo.
- Aper
  -
  Asistente de marketing
  Descripción del puesto: Resolución de reclamos de diferentes proyectos (premios, beneficios, impacto de los sistemas, etc) Cumplimiento de los procesos y los tiempos establecidos para cada cliente. Contribuir a ejecutivos de cuentas o líderes de proyecto. Garantizar la periodicidad en las tareas de información de carga
- Fundación Temaikèn
  -
  Servicio de atención al cliente
  Descripción del puesto: Proceso de control de calidad de las concesiones gastronómicas. Brindar la mejor experiencia a nuestros visitantes, asegurando el cumplimiento de la calidad de atención y los tiempos de respuesta; atender y orientar sobre cualquier duda o inquietud.
- Zurich Insurance
  -
  Agente del servicio de atención al cliente
  Descripción del puesto: Servicio al cliente especializado en elárea de reclamos - gestión y organización de sistemas corporativos. Resolución de los conflictos jurídicos - comunicación con clientes internacionales y análisis técnico de casos. Administración gestión y trabajo. Análisis de riesgo, políticas reclamaciones.
Licenses & Certifications
- IGCSE First Languaje English
  Cambridge University
- IGCSE of Literature
  Cambridge University
- Introduction to Blockchain
  Jan 2023
- Complete Agile Scrum Master in 7 days + 5 EXTRA courses
  Udemy
  Jan 2023
- Curso de Preparación de Agile Tester Extension Certification
  Udemy
  Feb 2023
- Defining Alternative Solutions to a Problem
  Skillsoft
  Jan 2023
- Certificación Online Ingles II.Perfeccionamiento de la Lengua Inglesa
  AulaFacil.com
- New Manager: The Basics and More of Being a Great Leader
  Udemy
  May 2023
- Examen de Programas de Diseño
  UTN Buenos Aires
- Taking Effective and Professional Notes
  Skillsoft
  Nov 2023
- Blockchains & Ethereum: Introduction
  Skillsoft
  Nov 2023
- REST API Testing, Automation using POSTMAN
  Udemy
- Administrative Support: Interacting Effectively with Colleagues
  Skillsoft
  Jun 2023
- Customer Service: Adapting to Your Customers' Cues
  Skillsoft
  Mar 2023
- Certificación Online Inglés A1
  AulaFacil.com
- Using Lean to Improve Flow and Pull
  Skillsoft
  May 2023
- Management Consulting Techniques, Tools and Frameworks
  Udemy
  Mar 2023
- Administrative Support: Working in Partnership with Your Boss
  Skillsoft
  Jun 2023
- Understanding Agile | Complete guide for beginners
  Udemy
  Sept 2022
- Introduction to Devops - 90 Minute Crash Course
  Udemy
  Jan 2022
- All You Need to Know About ServiceNow Development
  Udemy
  Jan 2023
- Fundamentos de Programación
  Udemy
  Sept 2022
- Working & Managing in Global Teams
  Udemy
  Feb 2023
- Dealing with Customer Service Incidents and Complaints
  Skillsoft
  Mar 2023
- Database Fundamentals: Database Concepts
  Skillsoft
  Jun 2023
- Liderazgo y Gestión de Equipos - Nivel Avanzado 2022
  Udemy
  Feb 2023
- Customer Service: Interpreting Customers’ Service Priorities
  Skillsoft
  Mar 2023
- Redis: The Complete Developer's Guide
  Udemy
  Feb 2023
- ISTQB Foundation Level 2023 Complete Training
  Udemy
  May 2023
- Certificación Online Word 2010
  AulaFacil.com
- Productivity Machine: Time Management & Productivity Hacks
  Udemy
  Jun 2022
- Using Lean to Reduce Waste and Streamline Value Flow
  Skillsoft
  May 2023
- Building Decentralized Applications for Ethereum: An Introduction to dApps
  Skillsoft
  Jan 2023
- Encouraging Team Communication and Collaboration
  Skillsoft
  Jan 2023
- DevOps Beginners to Advanced | Decoding DevOps with Projects
  Udemy
  Mar 2023
- Becoming a Successful Collaborator
  Skillsoft
  Jan 2023
- Comunicación Avanzada: Escucha Activa, Empatía y Asertividad
  Udemy
  Mar 2023
- Product Management: Building a Product Roadmap and Agile Product Management
  Skillsoft
  Jan 2023
- Administrative Support: Developing Your Essential Skills
  Skillsoft
  Jun 2023
- Facing Challenges as a First-time Manager
  Skillsoft
  Jan 2023
- The Complete JavaScript Course 2023: From Zero to Expert!
  Udemy
  Feb 2023
- Expert Insights on Agility and Collaboration
  Skillsoft
  Jan 2023
- AZ-900 Microsoft Azure Fundamentals + FULL Practice Exam
  Udemy
  Jan 2023
- Comunicación Avanzada / Feedback / Comentarios Constructivos
  Udemy
  Feb 2023
- SQL for Beginners: Learn SQL using MySQL and Database Design
  Udemy
  Jul 2022
- Agile Fundamentals: Including Scrum and Kanban - 2022
  Udemy
  Jul 2022
- Ethereum Smart Contracts with Solidity: Build Decentralized Apps
  Skillsoft
  Nov 2023
- Problem Solving: Generating Solutions
  Skillsoft
  Jan 2023
- Product Management: Building a Product Strategy
  Skillsoft
  Jan 2023
- The Complete ServiceNow Developer Course
  Udemy
  Jan 2023
- API and Web Service Introduction
  Udemy
  Nov 2023
- Product Management: An Overview
  Skillsoft
  Oct 2023
- Database Fundamentals: Understanding Relational Database Management Systems
  Skillsoft
  Jul 2023
- Database Fundamentals: Getting Started with SQL
  Skillsoft
  Jul 2023
- Administrative Skills
  Skillsoft
  Jun 2023
- Administrative Support: A Positive Professional Image
  Skillsoft
  Jun 2023
- Management Skills - Team Leadership Skills Masterclass
  Udemy
  Jun 2023
- The Complete 2022 Software Testing Bootcamp
  Udemy
  Jun 2022
- Enabling Business Process Improvement
  Skillsoft
  May 2023
- SQL & Database Design A-Z™: Learn MS SQL Server + PostgreSQL
  Udemy
  Sept 2022
- Communicating Effectively with Customers
  Skillsoft
  Mar 2023
- Microsoft SQL for Beginners
  Udemy
  Sept 2022
- Managing for Operational Excellence
  Skillsoft
  Jun 2023
- Exceptional Leadership: Leading at a Higher Level
  Udemy
  Feb 2023
- Sustainability Management in Business
  Udemy
  May 2023
- Test Automation 201
  Udemy
  Jun 2022
- The Complete 2023 Software Testing Bootcamp
  Udemy
  Jun 2023
- PostgreSQL Bootcamp : Go From Beginner to Advanced, 60+hours
  Udemy
  Oct 2022
- Preparing and Implementing a Business Plan
  Skillsoft
  Mar 2023
- Using Lean to Perfect Organizational Processes
  Skillsoft
  May 2023
- Test Automation 101
  Udemy
  Jun 2022
- Building Customer Relationships in a Virtual Environment
  Skillsoft
  Mar 2023
- Developing an Effective Business Case
  Skillsoft
  Mar 2023
- Sustainability Management in Business
  Udemy
  Feb 2023
- TOTAL: Cloud Computing / CompTIA Cloud+ Cert. (CV0-002)
  Udemy
  Sept 2022
- The Complete Management Skills Certification Course
  Udemy
  Mar 2023
- Tech 101: introduction to Working in tech
  Udemy
  Jun 2022
- Interacting with Customers
  Skillsoft
  Mar 2023
- Software Product Management: Software Product Management Stages
  Skillsoft
  Jan 2023
- Business English Course for ESL Students
  Udemy
  Jun 2022
- The Reality of Being a First-time Manager
  Skillsoft
  Jan 2023
- Polishing Your Skills for Excellent Customer Service
  Skillsoft
  Mar 2023
Honors & Awards
- Awarded to Michelle Rjauscher
  Colaborador Editorial Raiz Alternativa sept. 2015 Colaboradora y participante en Antología Anual 2015 de Editorial
- Awarded to Michelle Rjauscher
  Participante Editorial Thelema ene. 2015 Participante y publicada en Concurso "Antología Lo Ominoso"
- Awarded to Michelle Rjauscher
  Participante Editorial Thelema mar. 2014 Participante y publicada en Concurso "Antología Historias de Amor sin Amor"
Volunteer Experience
- Proyecto Solidario Hogarcito Franciscano.
  Issued by Proyecto Solidario on Mar 2010
  Associated with Michelle Rjauscher

Michelle Rjauscher

Timeline

About me

Education

SGS Loma Verde

Universidad de Buenos Aires

Experience

Soler Wellness Place

Family

La Tarde Polo Club

La Tarde Polo Club

Qualitest

Magnasco Brokers

Aper

Fundación Temaikèn

Zurich Insurance

Licenses & Certifications

IGCSE First Languaje English

IGCSE of Literature

Introduction to Blockchain

Complete Agile Scrum Master in 7 days + 5 EXTRA courses

Curso de Preparación de Agile Tester Extension Certification

Defining Alternative Solutions to a Problem

Certificación Online Ingles II.Perfeccionamiento de la Lengua Inglesa

New Manager: The Basics and More of Being a Great Leader

Examen de Programas de Diseño

Taking Effective and Professional Notes

Blockchains & Ethereum: Introduction

REST API Testing, Automation using POSTMAN

Administrative Support: Interacting Effectively with Colleagues

Customer Service: Adapting to Your Customers' Cues

Certificación Online Inglés A1

Using Lean to Improve Flow and Pull

Management Consulting Techniques, Tools and Frameworks

Administrative Support: Working in Partnership with Your Boss

Understanding Agile | Complete guide for beginners

Introduction to Devops - 90 Minute Crash Course

All You Need to Know About ServiceNow Development

Fundamentos de Programación

Working & Managing in Global Teams

Dealing with Customer Service Incidents and Complaints

Database Fundamentals: Database Concepts

Liderazgo y Gestión de Equipos - Nivel Avanzado 2022

Customer Service: Interpreting Customers’ Service Priorities

Redis: The Complete Developer's Guide

ISTQB Foundation Level 2023 Complete Training

Certificación Online Word 2010

Productivity Machine: Time Management & Productivity Hacks

Using Lean to Reduce Waste and Streamline Value Flow

Building Decentralized Applications for Ethereum: An Introduction to dApps

Encouraging Team Communication and Collaboration

DevOps Beginners to Advanced | Decoding DevOps with Projects

Becoming a Successful Collaborator

Comunicación Avanzada: Escucha Activa, Empatía y Asertividad

Product Management: Building a Product Roadmap and Agile Product Management

Administrative Support: Developing Your Essential Skills

Facing Challenges as a First-time Manager

The Complete JavaScript Course 2023: From Zero to Expert!

Expert Insights on Agility and Collaboration

AZ-900 Microsoft Azure Fundamentals + FULL Practice Exam

Comunicación Avanzada / Feedback / Comentarios Constructivos

SQL for Beginners: Learn SQL using MySQL and Database Design

Agile Fundamentals: Including Scrum and Kanban - 2022

Ethereum Smart Contracts with Solidity: Build Decentralized Apps

Problem Solving: Generating Solutions

Product Management: Building a Product Strategy

The Complete ServiceNow Developer Course

API and Web Service Introduction

Product Management: An Overview

Database Fundamentals: Understanding Relational Database Management Systems

Database Fundamentals: Getting Started with SQL

Administrative Skills

Administrative Support: A Positive Professional Image

Management Skills - Team Leadership Skills Masterclass

The Complete 2022 Software Testing Bootcamp

Enabling Business Process Improvement

SQL & Database Design A-Z™: Learn MS SQL Server + PostgreSQL

Communicating Effectively with Customers

Microsoft SQL for Beginners

Managing for Operational Excellence