Eng.Mwape Longwani BEng, DipMBA, CPM, PRINCE2 Practitioner

Experience

• 

  Zambia National Commercial Bank (Zanaco) PLC

  Sept 2007 - now

  1. Optimized the retail product portfolio through proper alignment, pricing, migration and purging off obsolete products in line with the banks broad aspirations and proper settings in the system;2. Reviewing and developing an appropriate proposition for the lower end customer segment ensuring proper alignment to customer needs, positioning, internal capacity, competitiveness and profitability;3. Product owner and continuously managed the assigned product portfolio/customer segment mix in a way that generated increased sales and revenue to the bank;4. Generated and ensured clear communications permeated to relevant stakeholders on any new developments relating to the product/Segment of responsibility;5. Also recommended and supported programmes that were intended to educate staff and the target segment on products and value added services in order to create a conducive awareness environment where sales could thrive;6. Regularly analysed MI relating to the product-segment mix to understand trends and provide recommendations to ensure products remained competitive, relevant and profitable;7. Translated wishes of customers into proposals for product improvement. Also analysed competitor’s products;8. Responsible for the development of new products according to the business cases; Show less

  • Head-Product Portfolio Management

    Apr 2023 - now

  • Team Lead-Products and Channels

    Apr 2022 - Mar 2023

  • Senior Product Specialist

    Apr 2017 - Mar 2023

  • Product Manager

    Oct 2010 - Apr 2017

  • Acting Senior Manager-Marketing, Prod. Dev and Distribution

    Jun 2014 - Dec 2014

  • Project team Member-BEP(Business Efficiency Program)

    Jul 2012 - May 2014

  • Project Manager

    Oct 2010 - Jun 2012

  • Customer Service Officer

    Sept 2007 - Sept 2010