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Wei Hong Koh

Customer Care Officer

88 followers

Singapore

Connect with Wei Hong Koh to Send Message

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Timeline
About me
Executive at SP Group Pte Ltd
Education
- Bartley Secondary School
  2004 - 2008
  O level
- Seng Kang Primary
  1998 - 2003
  PSLE
- Temasek Polytechnic
  2009 - 2012
  Communication and Media Studies
Experience
- Tele-centre Services Pte Ltd
  Jun 2014 - Aug 2015
  Customer Care Officer
  Joined as a contact centre Customer Care Officer for Singapore Government project IDA
- TDCX
  Sept 2015 - May 2018
  Team Leader
  Contact centre Team Leader of Singapore Government project IMDA
- DHL Supply Chain
  May 2018 - Sept 2018
  Client Services Manager
- SP Group
  Dec 2018 - Mar 2023
  Executive
Licenses & Certifications
- CCAS best outsourced program of the year 2017 (IMDA)
  Contact Centre Association of Singapore
  Oct 2017
- CCAS Best Team Leader Award 2017 (above 100 seats)
  Contact Centre Association of Singapore
  Oct 2017
Honors & Awards
- Awarded to Wei Hong Koh
  Employee of the Year 2017 (Silver) Team Leader Teledirect Pte Ltd December 1, 2017
- Awarded to Wei Hong Koh
  CCAS Best Team leader Award 2017 (over 100 seats) (Bronze) Contact Centre Association of Singapore October 1, 2017