Alex Qualls

Experience

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  Hardee's

  Aug 2008 - Jan 2011

  Shift Leader

  Responsible for the training, and orientation of new employees, providing customer service, overseeing employees, food preparation, and managing store finances. Also responsible for keeping up with store standards including OSHA and Health Department standards.

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  Natural Tunnel State Park

  May 2011 - Aug 2011

  Maintenance

  Responsible for the beautification of the park, and park properties, as well as upkeep of trails, buildings, and equipment.

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  IGA

  Aug 2011 - Sept 2011

  Replenishment Specialist

  Responsible for replenishing stock, managing the cash register, helping customers find items, and maintaining a clean work environment.

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  McDonald's

  Sept 2011 - Oct 2013

  Crew Member

  Responsible for stocking, overseeing new employees, providing good customer service, managing the registers, and food preparation. Also responsible for keeping up with store standards including OSHA and Health Department standards.

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  Hardee's

  Jul 2013 - May 2015

  Shift Leader

  Responsible for overseeing employees, providing good customer service, managing money, overseeing stock, cleaning duties, food preparation, and training, and orientation of new employees. Also responsible for keeping up with store standards including OSHA and Health Department standards.

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  Office Depot

  Sept 2015 - Apr 2016

  Computer Technician

  Responsible for troubleshooting, repair, and protection of PC and Mac computers, using a variety of tools, including HDD scanners, forensics software, and Linux distributions. Troubleshooting printers and networks for homes and businesses, as well as answering customer questions about all computer hardware, software, peripherals and products for sale inside the store. Other duties include providing quality in-person customer service, as well as helping with merchandising and inventory.

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  Broadband Network Solutions

  Apr 2016 - Aug 2019

  IT Manager

  Maintain and deploy computers, and virtual machines company wide, as well as managing multiple Windows servers, cloud email services, and Office 365 administration. Remotely assisting field personnel, with technical problems. Coordinating with clients using Bookings, adhering to strict cyber security regulations, and maintaining the company website, all while collaborating with the CEO and office managers, to innovate a more streamline workflow, while lowering overall IT costs.

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  Fisher Phillips

  Aug 2019 - now

  Technical Support Technician

  Helping Attorneys, and their teams both locally and abroad to utilize technology in a way that is efficient and reliable. Assisting in maintaining the network, and utilizing cloud based technology to share and store documents both within and outside of our organization.