Aleid Stroomer

Aleid Stroomer

Customer Service Representative

location of Aleid StroomerAmsterdam, North Holland, Netherlands

Connect with Aleid Stroomer to Send Message

Connect

Connect with Aleid Stroomer to Send Message

Connect
  • Timeline

  • About me

    Workplace Experience Manager at Bloomreach

  • Education

    • Carmel College, Auckland

      2012 - 2016
    • Auckland University of Technology

      2017 - 2019
      Bachelor of Events Management Event Management
  • Experience

    • Noel Leeming

      Oct 2012 - Jul 2019
      Customer Service Representative

      As a customer service representative for nearly 7 years, I excel in assisting customers with inquiries, transactions, and product advice. I am passionate about delivering exceptional service, evident in resolving issues, upselling, and maintaining brand values. My loyalty and dedication to the company, combined with my passion for people, helped me foster strong customer relationships.

    • Copper Brand Experiences

      Mar 2018 - Dec 2019
      Brand Ambassador
    • SPUR

      Apr 2018 - Dec 2019
      Brand Ambassador

      As a Spur brand ambassador, I promote products through engaging with customers, social media, and events. I build relationships, offer feedback, maintain branding, and deliver professional service. My effective communication, creativity, and passion helped me thrive in this role.

    • Got to Get Out

      Jun 2019 - Dec 2019
      Event Manager

      As an event manager, I oversee the planning, coordination, and execution of successful events, ensuring they meet client objectives. Responsibilities include venue selection, vendor coordination, budget management, registration, setup, and post-event evaluation. I led a sustainability project for ATEED, fostering international student engagement in New Zealand's conservation efforts. This initiative not only raised awareness but also provided enriching cultural experiences. My career is driven by a passion for delivering exceptional events, thriving in dynamic environments, and exceeding client expectations. Show less

    • Flexa Clinic

      Jul 2019 - Dec 2019
      Front Desk Receptionist

      As a receptionist at a physio clinic, I'm the first contact for patients and visitors, ensuring smooth operations. My tasks include greeting guests warmly, managing appointments and inquiries, updating records, coordinating patient care, maintaining the office, and providing admin support to the clinical team. I am committed to exceptional service and professionalism, prioritising patient care, showcasing strong communication and organisational skills.

    • Bloomreach

      Jul 2021 - now

      As a Senior Workplace Experience Specialist at Bloomreach, I oversee our workplace to ensure it fosters employee productivity and satisfaction. My responsibilities include managing operations, facilities, and vendor relationships. Collaborating across teams, I develop initiatives aligning with Bloomreach's strategy and culture, such as engagement programs and budget management. Dedicated to creating an inclusive environment, I bring empathy, project management skills, and a customer-centric mindset, ensuring our workplace reflects our values. Show less

      • Workplace Experience Manager

        Dec 2023 - now
      • Workplace Experience Specialist NL & UK

        Jul 2021 - now
  • Licenses & Certifications