Ahmed J.

Experience

• 

  Medrad

  Aug 2005 - May 2008

  IT Technician

  Managing VPNs between 3 countries, controlling over 254 stations. Maintaining network and communication between 3 different countries. Providing support for all staff members for their It needs.

• 

  Brookfield Property Partners

  Apr 2009 - Oct 2018

  Supervisor, Security & Life Safety
• 

  Johnson Control

  Jul 2019 - Aug 2020

  System Security Specialist

  Security Systems SpecialistJohnson ControlsJuly 2018 – August 2020- Installed, configured, and maintained advanced security systems, including CCTV, access control, and intrusion detection solutions, ensuring optimal system performance and customer satisfaction.- Designed and implemented tailored security solutions for commercial and industrial clients, aligning with industry standards and client requirements.- Collaborated with cross-functional teams to deliver security system projects on time, within budget, and meeting strict quality standards.- Conducted detailed site surveys to assess security needs and recommended comprehensive solutions to address vulnerabilities.- Provided technical support and troubleshooting for Genetec, Avigilon, and C-Cure 9000 systems, minimizing system downtime.- Delivered training to clients and team members on system operation and maintenance, improving user confidence and system utilization.- Maintained accurate documentation for installations, service requests, and system configurations, ensuring compliance with regulatory standards.- Played a pivotal role in ensuring customer satisfaction through regular follow-ups, prompt resolution of issues, and proactive maintenance schedules. Show less

• 

  Convergint Technologies

  Sept 2020 - Sept 2021

  System Security Project Specialist
• 

  Securitas Technology

  Sept 2021 - Jun 2024

  System Implementation for large multinational clients.CCTV, Network, Access Control and intrusion systems.Expert programming skills.

  • Configuration Specialist

    Nov 2023 - Jun 2024

  • Senior Security Project Specialist

    Sept 2021 - Jan 2024
• 

  Integrators Canada

  Jun 2024 - Oct 2024

  Security Expert
• 

  IGuard360°

  Sept 2024 - now

  Manager Technical Services Ontario

  . Lead and manage technical services and project teams to deliver high-quality security system installations and maintenance.. Oversee project planning, execution, and completion, ensuring timelines and budgets are adhered to.. Collaborate with clients to assess needs, provide technical expertise, and develop tailored security solutions.. Monitor and evaluate project performance and effectiveness, implementing improvements as necessary.. Manage vendor relationships and coordinate with suppliers to ensure availability of materials and services.. Ensure compliance with industry standards, regulations, and best practices related to security systems.. Provide training and support to team members and clients on security system operations and troubleshooting.. Prepare and present reports on project status, technical developments, and service performance to senior management.. Stay current with technological advancements in security systems and recommend innovative solutions. Show less