
Henry Klaasen
Control Room Supervisor

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About me
Security Contract Manager
Education

CiiMS Online Intelligence
2022 -Certificate - Administrator CertificateCreate and compile daily, weekly, monthly and quarterly reports. Also, create crime statistics, graphs of different types of incidents at different locations. Mapping and plotting of incident locations to identify hotspot areas.

Academy of York FET College
2012 - 2013Senior Certificate Safety and Security ManagementSafety•Workplace Safety •Management Commitment and Responsibilities •Hazard Recognition and Resolution •Training and Education Security•Duties and Responsibilities of a security officer•Conduct of Security Professionalism and PublicRelations•Deterring and Detecting Crime•Medical Emergencies•Emergency Evacuation Procedures•Security of People•Security of Property•Security of Information

Spandau Senior Secondary School
1993 - 1995Afrikaans, English, Biology, Geography, Mathematics + Physical Science 12*

University of Johannesburg
2023 - 2024Higher Certificate Criminal Justice & Forensic Investigations N5
Experience
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Hlanganani Blick ( Pty ) Ltd
Jun 2008 - Aug 2012Control Room Supervisor
Astrosec
Jun 2013 - Dec 2014Control Room ManagerJob Purpose: The active management and operational employment of staff and resources in the Command Centre in order tomeet the required outcomes and service offerings of the company.Key Accountable: Conduct a daily inspection of all Information Management sources. This will include occurrence books,information books, Information Management Systems, reports, computer logs, data recordings. Monitor all systems according to equipment/system uptime. Scheduled Maintenance visitsSummary of Job:Management: Draft shift rosters for staff. Monitor staff via Time and Attendance System. Sign off Time Sheets.Attend all internal and external meetings. Deal with customer problems. Ensuring a high level of personalknowledge.Technical: Ensure standards are in place relating to software control. Monitor all agent activities. Ensure that allsystems and equipment are in good working condition on a daily bases. To first hand to deal and troubleshootproblems and later to escalate to field technicians or Engineers. To make sure that all wireless site connections areconnecting on a 24 hour bases, handling maintenance issues. Show less
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TFG (The Foschini Group)
Jan 2015 - Aug 2016Risk Controller• locks down all buildings and ensures adequate security coverage at all posts. (specify buildings)• responds to all remote buildings intrusion and fire alarms signals. (after hours)• monitors all critical alarms for all buildings. • does investigations on incidents/accidents in the workplace.• compiles reports after investigations.• Reports all building maintenance issues such as faulty lights, leaks and any other building related issues to maintenance helpdesk.• does regular checks in the Server rooms at SLC and The Rock buildings after hours.( patch rooms, networks rooms and ups rooms).• Ensures that all H&S policies and procedures are adhered to and report out of line issues to the H&S officer.• Assists with building evacuations.• Does regular checks on the emergency equipment and report out of line issues to the relevant parties(Risk officers/Maintenance supervisors)• Managed the SLA with the security service provider and adhere to the Penalty schedules.• Arming of certain buildings after the cleaners and opening of buildings in the mornings• Escorting of loose diamonds daily.• Managed the cleaning operations afterhours.• Managed contractors working after hours and ensure that they adhere to H&S standards.• Checking of emergency zone control units and recharging of the two way radios in the zone control units.• Checking on the cooling system and air con plant rooms.• • Weekly tests on the generator and fire sprinkler system.• Daily checks on the camera system, fire panel and access control readers and report all defects to the relevant parties.• from any obstacles..• Enforced H&S policies in and around the warehouses. Show less

Fidelity Security Group
Dec 2017 - Sept 2019Security Site Manager* In charge of security operations* Managing contractors Safety Files* Managing Transport movements* Reporting directly to the Regional Risk Manager* Create and Report daily shift reports of activities to the Risk Manager* Create and Report all incident reports to the Risk Manager* Manage staff access control issues* Incident Investigation* Roster of security staff* Admin duties

Falcon Security Group
Sept 2021 - nowSecurity Contract Manager
Licenses & Certifications

Safet and Security Management Higher Certificate
Languages
- afAfrikaans
- enEnglish
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