Experience

• 

  Christian financial credit union

  Aug 2011 - Jun 2012

  Bank teller

  Engaged customers.Managed customers' finances on a daily basis.

• 

  Vector marketing

  Jan 2012 - May 2013

  Sales representative

  Managed a business scheduled appointments and prepared bills.Gained experience in sales and marketing.Educated clients about products to help them find the most value.Received training in marketing techniques.

• 

  Kims kars

  Mar 2013 - Jun 2013

  Sales representative

  Managed the sales aspect of a used car lot.Detailed vehicles for display and promotion.Posted and promoted cars via internet.

• 

  Jims collision

  Jun 2013 - Aug 2014

  Temporary assistant manager

  Ordered parts and performed billing.Greeted customers and informed them on repairs.

• 

  Grand valley state university

  May 2014 - May 2017

  Mascot coordinator

  Managed Louie’s schedule of eventsWorked over 200 events Coordinated with event coordinators on their functionsParticipated and gave input on media promotionsCoordinated and directed a video productionOrganized a halftime show at home basketball game

• 

  Grand rapids griffins

  Dec 2014 - Aug 2017

  Community relations mascot

  Represented the Griffins within the community as their mascot.

• 

  Grand rapids drive

  Jan 2015 - May 2018

  Provide high energy in game entertainment to fans.Represented the Drive in a positive manor.Actively engaged the community. Represented the Drive in a positive manor.Actively engaged the community.Filled in for their primary mascot when needed.

  • Mascot Coordinator

    Nov 2017 - May 2018

  • Alternate Mascot

    Jan 2015 - Oct 2017
• 

  Berlin raceway

  Apr 2015 - Sept 2015

  Primary mascot

  Entertained fans of all ages at the track.Rebranded the character and gave it a recognizable identity.

• 

  Best beverage catering

  Jun 2015 - Jun 2015

  Intern

  Lead a team of 4 where we processed inventory, confiscated product that wasn't allowed in the festival.Worked with a vendor coordinator where we supplied vendors with products and handled complaints and any problems they had.Shadowed a third party auditor who was consulting for Best Beverage Catering. Participated in random audits. Assisted with ending audits and observed settlements. Returned previously confiscated legal products to vendors.

• 

  Easter seals michigan

  Jan 2016 - Sept 2016

  Marketing intern

  Promoted fundraisers and events to local businessesDevelop a target market for the event “Over the Edge” Assisted in planning “Walk With Me Grand Rapids”Created mailing lists

• 

  American pavilion

  May 2016 - Jun 2016

  Bartender

  • Bartended VIP events and parties at the Cannes Film Festival• Waited on high-profile cliental

• 

  Gp sports bar and grill

  Jun 2016 - May 2017

  Server/host/managment intern

  Demonstrated mastery and management of the host standDeveloping an understand of restaurant management responsibilities Responsible for waiting on an average of 7 tables Consistently brought a positive atmosphere to guests and staffScheduled and programmed TVs for the dayTrained new employees

• 

  Tripelroot brewbub

  Jun 2017 - Sept 2017

  Line cook

  Prepared meals in a timely fashion

• 

  Stafford hospitality group

  May 2018 - Aug 2018

  Management intern

  Supervised front of house team of 20-26 people through tourist seasonPerformed financial and security closing procedures of the restaurant and bars Communicated with guests & team members to troubleshoot issues and ensure a quality guest experience and enriching work environmentReceived in depth management training from seasoned professionals

• 

  Kohler co.

  Aug 2018 - May 2019

  Service coordinator

  Overseeing general restaurant operations and responsibilities of shift leaders, servers, bussers, host/hostesses, and bartendersUpholding Kohler Hospitality Standards while assisting Manager/Supervisor with Restaurant TasksEvaluating staffing requirements and prepare work schedules weeklyPreparing weekly forecasts and anticipate heavy business times and organize procedures to ensure proper serviceBeing responsible for any large reservations, special requests, and special menusEnsuring all cashiering procedures are processed in compliance with accounting standardsTraining and integration of new associates in the dining outlet Show less

• 

  Blue harbor resort & conference center

  May 2019 - Aug 2020

  Assistant manager of outlet operations

  Managed 5 different food and beverage outlets in the resortMentored international interns working under the J-1 visa and Work and Travel programsCoordinated with other departments across the resort to provide an exceptional experienceDirectly contributed to an 11% increase in positive reviews in my first 9 months and maintained throughout my employment Assisted in launching a new point of service system resort wideGenerated $2.1M in sales for the outlets for 2019 Focused on sales education for line level employees to improve food and beverage salesHandled interviews, hiring, onboarding and disciplinary actionWorked closely with accounting to manage costFunctioned as the Manager on Duty on a bi-weekly basis Show less

• 

  Bay harbor golf club inc

  Mar 2021 - May 2023

  Clubhouse manager
• 

  Bay harbor yacht club

  Apr 2023 - now

  Food and beverage manager