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Evan Baldwin

Evan Baldwin

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location of Evan BaldwinIreland

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  • Timeline

  • About me

    Business Relationship Manager - SME & Agri lending

  • Education

    • Trigraph

      -
      Accredititation in LSS Yellow and Green Belt Continuous Improvement

    • University College Dublin

      -
      Institute of Banking Qualified Financial Advisor

    • Institute of Technology, Carlow

      2007 - 2011
      Honors Degree BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

  • Experience

    • AIB

      Oct 2011 - now

      o Implemented a brand new working model to Direct Banking creating the platform for customer/staff feedback to be raised and a formal route for actions to be pursued.o Identifying old ‘as is’ processes with the goal of change and an overall focus on a ‘better way of doing things’ resulting in improved efficiencies and cost savings to the bank. Eg. – paper reduction.o Ensure smooth transition for each impacted area by change and inclusion of all relevant stakeholder engagement to deliver the overall result. Show less

      • Business Relationship Manager

        Sept 2023 - now

      • Change Lead

        Nov 2019 - Sept 2024

      • Business Analyst

        May 2017 - Nov 2019

      • Team Leader Arrears & Collections

        Jul 2014 - May 2017

      • Customer Service Advisor

        Oct 2011 - Jun 2014

  • Licenses & Certifications

    • Certified Change Management Professional (CCMP)

      APMG International