Donna Payne Harris

Experience

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  FedEx Services

  Jul 2004 - Jan 2019

  Lead IT project and program management activities from inception to implementation using formalized change control processes to address revisions in scope, schedule, and budget throughout software development life cycle utilizing SAFe Agile and waterfall methods and tools across departments and external vendors. Manage Quality Assurance team backlog, define third-party vendor contracts and associated deliverables, manage officer-level Data Security Compliance programs, and facilitate internal and external audits for up to 23 applications associated with PCI, SOX, and ISO-9001 certification.

  • Senior Project & Program Manager, IT Mergers & Acquisitions

    Jan 2016 - Jan 2019

  • Senior Project & Program Manager, Data Security VP Lead

    Jul 2004 - Jan 2016
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  FedEx Services

  Oct 2019 - Jul 2021

  Senior Project & Program Manager, Global Business Agility Office, FedEx Services

  Establish domestic and world-wide business transformation offices to meet rapidly changing business demands and customer needs.Guide international transformation teams to: • Establish Transformation Mission Statements• Define Principal Roles & Identify Senior Leadership Sponsors• Identify Governance Structure, Key Responsibilities, & Success Criteria • Define Value Streams & Support Lean Portfolio Management Practices• Establish Communication Strategies• Measure & Report Maturity Metrics• Train Leadership, Business and Technical Resources Show less

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  FedEx Corporation

  Jul 2021 - now

  Advanced Technology & Innovation Advisor

  Identify and facilitate development and integration of innovative technologies associated with autonomous vehicles and warehouse robotics. Measure value through early product development and implementation.