Shareen D'Souza

Experience

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  AIRSONIC TRAVELS PVT. LTD

  Oct 2003 - Jan 2004

  Accounts Assistant

  •Managing the day-to-day operations of the Accounts Department•Managing accounts payable (bill payments, petty cash) and receivable through cash/ cheque / voucher in a timely manner•Maintaining spreadsheets for monitoring and analyzing accounting data and preparing financial reports•Maintaining outstanding payments•Maintaining complete filing system to support financial records•Assisting the Accounts Manager in his day-to-day tasks

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  COOKE COMMERCIAL SERVICES PVT. LTD

  Apr 2004 - Feb 2008

  Customer Service Advisor

  •Making calls to customers regarding purchase of products and services•Responding to customer enquiries •Ensuring that every customer’s sales enquiry is dealt with through the appropriate sales process•Obtaining customer information and maintaining in the database•Obtaining customer leads and conducting follow ups with customers via telephone or email •Updating clients accounts•Processing customer correspondence•Updating daily reports

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  RESURGE MANAGEMENT CONSULTANT PVT. LTD.

  Aug 2008 - Feb 2010

  HR Recruitment and Admin Executive

  •Researching into clients company, competitors and market place•Tracking and identifying prospective candidates through various sources like internal databank, job sites/job portals etc •Interviewing job seekers and short listing candidates for referral to prospective employers •Scheduling and coordinating interviews•Offering guidance and facilitating the negotiation process through to its completion•Following up with clients and assisting with the candidates transition and on boarding process•Handling post recruitment•Developing good relationship with companies and recruitment sources•Assisting with the arrangements for organizational training•Managing the day-to-day operations of the office•Organizing and maintaining files and records•Wage and salary administration •Coordinating with various staff for operational support activities •Providing administrative support such as answering the telephone, assisting visitors and resolving a range of administrative problems Show less

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  OASIS INVESTMENT COMPANY LLC (AL SHIRWAI GROUP)

  May 2011 - Oct 2014

  HR Assistant

  •Handling recruitment which includes developing JD's,preparing advertisements,CV sourcing,CV reviewing,short listing,interviewing,selecting candidates,reference checks,preparing offer letter & mobilizing the new hires•Ensuring all JD's are kept up to date & creating new ones as & when necessary•Coordinating with travel agents for flight bookings of qualified candidates•Assuring accommodation/transportation arrangements•Managing new employee’s administration (Visa, Emirates ID, Medical, Bank opening & other relevant documentation)•Responsible for updating & distributing the employee handbook to all newly hired employees•Conducting Induction Program & endorsing new joiners to their respective departments•Conducting training need analysis & implementing a training plan with input from department managers•Arranging training & monitoring training data•Monitoring daily attendance & maintaining leave administration•Providing payroll information by collecting time & attendance records•Proactively managing the timely application & renewal of all employment visas & labor permits by coordinating with the PRO•Medical Insurance–coordinating with the Insurance coordinator for issuing medical cards for the employees & handling medical claims•Preparing confidential correspondence including Employment Contracts,Salary Certificate,Employment Certificate,NOC,Bank Loan Letters,HR Memos & Circulars•Oversee & manage a performance appraisal system that drives high performance & monitor probationary periods•Develop & implement HR strategies,systems,policies & procedures across the organization•Organizing corporate events such as team building,monthly birthday celebration,annual party & other programs•Maintaining & regularly updating master database (personal file, personal database) of each employee•Conducting exit formalities for resigned/terminated employees•Reporting all activities consistently in line with the department’s KPIs & strategic objectives Show less