Luke Wong

Experience

• 

  City of Markham

  May 2015 - Aug 2015

  Student Summer Operations

  Hired through a competitive and extensive application process, my tasks included a range of duties in playgrounds, athletic facilities and on parks and boulevards. Performing grounds maintenance tasks including mowing grass, trimming, annual planting of flowers, trees and shrubs.

• 

  Orangetheory Fitness

  Sept 2015 - Dec 2015

  Seasonal Sales Associate

  In charge of all "front of house" fitness studio operations, with a strong focus on premium customer service.- Maintaining an effective referral program.- Maintaining accurate records using established OTF sales systems.- Conducting telephone inquiries/customer care calls.- Lead OTF studio previews with prospects and/or fitness programholders.- Responsible for processing accurate cash and credit card transactions.- Follow up and follow through activities with all prospective clients.- Respond immediately to member requests, inquiries and concerns.- Ensure proper onboarding of all OTF clients through the use of Client Intake forms and FP Agreements- Oversee Sales Associate.- Follow up and follow through activities with all prospective clients.- Responsible for attending and participating in all relative OTF training programs. Show less

• 

  Saks Fifth Avenue OFF 5TH

  Feb 2016 - Dec 2016

  Sales Associate and Cashier

  Assisted in the development and opening of the first Saks Fifth Avenue Off 5th store in Canada. Responsible for driving sales in the Men’s department, and supporting the overall store performance. As well, I am also responsible for point-of-sale, and delivering an exceptional customer experience by keeping the store environment organized and ready for customers and by offering friendly efficient service.

• 

  York Staffing Solutions

  May 2017 - Sept 2017

  Administrative Clerk

  - Accountable for day-to-day clerical activities (Ex: Organized and schedule meetings) - Walked through applicant interviews, training and qualifications- Ensured client’s expectations exceed expectations and supported internal stakeholder’s needs- Worked closely with CEO to create data spreadsheet in order to enhance efficiency of internal operations

• 

  Building Engines, Inc. (formerly, Real Data Management)

  Jun 2018 - Aug 2018

  Sales Analyst - Intern - New York

  - Completed property analysis through Salesforce and Zoom-Info.- Performed daily tasks and projects assigned directly by the Chief Operating Officer, and Vice-President of Sales.- Planned and executed multiple advertisement campaigns with the hopes of attracting new potential clients, and partially managed social media accounts for the company.- Created "Planbooks" for several buildings which accurately outlined structure specifications, building tenants, available spaces, lease life/expiry information, etc.- Worked with the sales team to properly capture valuable data regarding their clients.- Observed and contributed ideas through shadowing various sales meetings with clients. Show less

• 

  York Staffing Solutions

  May 2019 - Aug 2019

  Recruitment Associate - Summer Intern

  - Compliance, Background Check Program Management.- Wage & Hour Review.- Conduct On-boarding compliance, registration.- Assisting with employee File Maintenance (Internal Audits of E-copy & Hard Copy.- Ensure confidentiality, privacy, and compliance with all employee information.- Support HR staff with other HR administrative functions as required (this includes, benefits, staff letters etc.)- Assists with other HR projects/tasks as assigned

• 

  Mister Transmission (International)

  Jun 2022 - now

  District Manager

  - Direct sales to customers and wholesale clients. - Manage shop, technicians, schedule repairs, greet customers- Payroll, accounts payable/receivable, order supplies and parts- Customer relations, building business relationships with local fleet and wholesale accounts. - Set up suppliers - negotiate price and terms, resource suppliers- Day to day operations including accounting and bookkeeping