Tamara Deschamps

Experience

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  Hoagies Diner

  Feb 2016 - Jun 2017

  Hostess/Server

  Responsible for greeting guests at the door, seating, and presenting menus to guests. Focused on maintaining a professional and timely manner. Accountable for serving desserts and bills. Managed the phone and take-out orders. Responsible for cleaning the restaurant/washrooms. Trained new employees.

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  Tim Hortons

  Jan 2017 - Aug 2019

  Team Member

  Responsible for proper handling and storage of food. Prioritized providing timely and courteous food services. Qualified to work all positions offered. Trained new employees.

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  Humber College

  Aug 2019 - May 2020

  Resident Assistant

  A peer leader who coordinates activities in resident halls at Humber College. Counsel residents regarding personal and academic concerns. Provide emotional, educational and any support students may need and connect them to proper services. Conduct periodic floor meetings for the purpose of planning experiences, disseminating information, and explaining residence hall policies and procedures.

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  PASAN

  Sept 2019 - Apr 2020

  Internship - Hep C Coordinator Support

  Pasan is a community-based prisoner health and harm reduction organization. I worked alongside the Hepatitis C Coordinator, in providing support, education, and advocacy to prisoners and ex-prisoners across Canada. I worked through the phones with male inmates who are living with HIV. Assisted with drop-in programming and connecting with drop-in clients. Assisted with referrals and created a welcoming, unprejudiced environment.

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  Ontario Screen Systems Inc.

  May 2021 - Sept 2021

  Customer Service Representative

  Phantom Screens’ specializes in providing retractable screening solutions that are both attractive and functional for windows, doors, and patios. In this role, I would provide comprehensive information services to a diverse base of customers, including the public and business community. Focused on setting up customer profiles. Welcomed visitors, answered incoming calls, and responded to electronic inquiries. Responsible for identifying problems and/or concerns from customers and the ability to communicate effectively to solve them. Show less

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  Ontario Screen Systems Inc.

  Mar 2022 - Sept 2022

  Scheduling Representative

  Made outbound calls and sent emails to coordinate assessment and installment appointments. Answered incoming calls, and responded to electronic inquiries.

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  Saje Natural Wellness

  Mar 2022 - now

  Team Lead Supervisor

  Contributes to maintaining and strengthening Saje's culture; proactively engaging in behaviours that align with Saje's values: Wellness, Growth, Celebration, Greatness, and Belonging. As a Team Lead, I am accountable for delivering excellent community member service and leading Team Members to do the same, in our efforts to spread wellness. The Team Lead supports the Store Manager and Assistant Store Manager with opening, closing, and leadership duties. I support with generating business results and achieving key KPIs including revenue and comp growth goals, AVS, IPT, traffic, conversion, and loyalty program growth. I have co-facilitated yoga events/retreats and real estate collaborations out of store to educate participants on our products and contribute to bulk order arrangements, demonstrating my ability to manage and execute strategic partnerships effectively. Show less

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  Humber College

  May 2023 - now

  Provide consistent support, guidance, and training to a team of 10 work-study students, assisting with program facilitation, shift management, and conflict resolution. Co-facilitated the development and execution of a comprehensive training for Humber College staff and faculty to better support 2SLGBTQ+ students. I collaborate closely with another facilitator, coordinator, and other equity hubs to uphold EDIB narratives and initiatives. Involved in the recruitment and hiring process for work-study roles.Knowledgeable about community and Humber resources for student referrals, including SWAC, name change forms, Human Rights Office, and Code of Student Community Standards. Familiar with various Humber departments and their processes. Show less Contributed to the development and implementation of programs for Humber’s LGBTQ+ community. Responsible for welcoming and supporting students during drop-in hours at the LGBTQ+ Resource Centre, and at various events we plan and host. This position requires a thorough understanding of social media channels and the best ways to utilize them. Excellent leadership, active listening, volunteer management, and conflict resolution skills are needed for this role. Group facilitation, active listening, and knowledge of LGBTQ+ resources within the GTA are an asset. Show less

  • LGBTQ+ Resource Centre Facilitator

    Jan 2024 - now

  • LGBTQ+ Resource and Events Assistant

    Aug 2020 - Jan 2024

  • Indigenous Peer Mentor - Indigenous Education and Engagement

    May 2023 - Sept 2023