Shagun Kumar, CSM® (she/her)

Experience

• 

  National Informatics Centre - India

  May 2013 - Jul 2013

  Graduation Internship

  To create a website of fertilizers requirement that takes fertilizer requirements of different districts and states and generate district-wise and State-wise report using asp.net

• 

  Ericsson

  Oct 2015 - Mar 2019

  Ericsson Wallet Platform : Access Module Feb 2018 - March 2019Client : MTN Group• Exposed Ericsson propriety APIs to various service providers to consume the API’s • Handled USSD menu options for different user classes Code refactoring • Created JUnit for unit testing of each feature developed• Created regression testing suite for automated testing • Created XML schema for business requirement • Involved in end to end testing of the feature developed • Security Analysis of the feature developed – Risk Identification and Mitigation Ericssion Wallet Platform : Partner Orchestration and Channel Orchestration Feb 2018 - March 2019Client : MTN Groupo Developed API on RESTful Web services and XML over HTTPo Partner Orchestration is a module that integrates most of the 3PP’s using XML over HTTP, SOAP and Restful web services Show less CIS (Customer Interaction Solution ) May 2016 - January 2018Client : Millicom Rwanda • Designed sequence diagram according to the LLD (Low level Document) requirement for various API and was actively involved in the LLD completion.• Developed and designed critical use cases for the client that involved real time features like loan services .• Developed a multi-language support framework for receiving notification on mobile for the client that yielded great appreciation and positive response from end customer . • Developed caches for blacklisting customers, command validation features that decreased data access times, reduced latency and improved the overall output.• Designed User Menu options and short codes for the same.Client : MTN Zambia • Modified cache for better retrieval of products hence improving operational efficiency• Optimised code that contributed to better and faster User Interface experience • Actively involved in Unit , Integration and functional Testing of the features developed . Collaborated with QA for continues development and integration of the features developed.• Acted as a L3 support after the project went live , main responsibilities included monitoring the system 24*7 , reporting error and engaging in finding the solution for the same .• Imparting knowledge and training new joiners according to the project requirement .• Designed User Menu options and short codes for the same. Show less

  • Software Engineer

    Feb 2018 - Mar 2019

  • Software Engineer

    May 2016 - Jan 2018

  • GET (Graduate Engineer Trainee)

    Oct 2015 - Apr 2016
• 

  Make My Trip

  May 2019 - Jul 2019

  Software Intern

  Developed Junit for booking module and increased the code coverage from 45 percent to 67 percentage within 2 weeks .Basic Understanding of various modules involved from searching a hotel to booking it .

• 

  BMO

  Aug 2021 - now

  • Senior Manager - PM development

    May 2022 - now

  • Software Developer

    Dec 2019 - now

  • Lead Developer

    Aug 2021 - Jul 2022