Najem Salah

Experience

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  Rushrash Computer

  Jan 2014 - Feb 2018

  Computer Technician

  responsible for maintaining computer equipment and providing support to anyone within Rashrash organization who needs technological assistance. perform maintenance to configure components and software, and install routine updates to system software. Create technical documentation and lead workshops to demonstrate how to use computer equipment.Install and maintain computer operating systems, hardware, and software packages, track fixed assets and inventory, educate and set up new teammates' Show less

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  Dance Casa Festival

  Oct 2016 - now

  Founder

  I am the proud founder of an event organization company specializing in Dance Arts. I am pleased to announce that our company has branched out to three different branches. EventWayUA is responsible for logistics and leads a team of 40 members to ensure the successful completion of events. Our team focuses on sourcing sponsor management, program structure, financial structuring, customer service, and headhunting for great upcoming dance stars to join us. Dance Ukraine is focused on the festival side of our business. We are committed to sourcing sponsor management, program structure, financial structuring, customer service, headhunting for great upcoming dance stars, and finding appropriate locations to host our festivals. Additionally, we also reach out and make deals with suitable hotels for our international guests. Sensual Graphics is our multimedia branch where we focus on finding proper tags, SEO, creating thumbnails, promotional videos, and uploading and sharing dance videos made during our parties/festivals. As a small company, I am constantly involved in the processes mentioned above and offer my support and coaching when required. Show less

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  Перша Стежинка - The First Path

  Jul 2019 - Oct 2019

  English Teacher

  Assuring the learning and development in English proficiency of children with ages between 5 - 12 applying educational techniques of >> Total Physical Response (TPR) << to strive the excellence in the students learning journey.

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  SupportYourApp

  Jan 2020 - May 2020

  Support Consultant

  Responsible for the end to end quality customer service for the global clients:- Incident management: Issue, control and management of incident requests. I was responsible of ensuring the successful completion of the service, applying constant control and solutions. Ensuring the proper escalation of escenarios in order to solve the issues from the basis.It involved customer communication, issue resolution, ticketing system management (zendesk).-Service delivery: Responsible of end to end email processing and phone call service to internal business customers through the platform: (our own custom crm tool) Show less