Nino J. Dicandia

Experience

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  St Louis County

  Aug 1991 - Aug 1992

  St Louis County Police Emergency Management

  EOC Severe Weather maintenance/ Operations

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  St. Louis County

  Aug 1992 - Aug 1994

  Security Service St Louis County Police
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  St. Louis County Police

  Mar 1994 - Sept 2020

  Police Detective-Corporal-FTI-CIT Office-Major Case Squad Detective

  St. Louis County PoliceMar 1994 - Sep 2020 (26 years 7 months)• Patrol Officer• Corporal/Field Training Instructor Management (18 years)• Crisis Intervention Officer• Bureau of Crimes against Property: Burglary Detective (7 years) and Undercover Auto Theft Detective(2 years)• Major Case Squad Multi-Jurisdictional Homicide Investigator (3 years)

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  ITT Technical Institute

  Mar 2012 - Feb 2014

  Adjunct Professor

  Criminal Justice Instructor

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  Allied Universal

  Sept 2020 - now

  Regional Manager Security Retail MO NY NJ CT MD NM NV AZ • Responsible for all aspects of the operations and business performance within my assigned region, including contract compliance, client relations, client service, and full P&L responsibility.• Recruit, develop, motivate, coach, mentor, manage direct reports.• Create and implement processes and procedures to help manage the region in the areas of resource management, service delivery, and solution development.• Proactively meet with my clients to ensure their satisfaction and the general health of our relationship.• Work collaboratively with my Directors of Security to implement and drive client driven strategies and programs to identify and reduce crime at their centers.• Implement and monitor ongoing compliance with all company-wide programs such as licensing, investigations (employee and general liability/auto), employee benefit programs, office procedures, vehicle patrol policies, employee coaching/discipline.• Direct and administer the core security operation of the region, providing guidance and support on all operational issues related to client relations (payroll and billing resolution, recruiting, and hiring, and service issues)• Oversee and manage operational, financial functions including payroll, billing, accounts receivable, scheduling, recruiting, training, etc. for the region.• Work in collaboration with the client to identify crime trends and develop strategies to reduce crime. • Conduct site audits to endure contract compliance. Key Competencies: integrity, problem solving, conflict management, time management, customer focus, timely decision making, motivating and directing others. Show less Security Director - West County Center and Saint Louis Galleria• Led a 27-member team of proven security professionals and police officers.• Responsible for training, mentoring, employee skill development, resource planning, talent acquisitionactivities (recruiting, interviewing and selection), payroll administration, progressive discipline, andperformance management.• Developed security and emergency management policy and procedures.• Delivered security training.• Increased site EBITDA margin from 2% to 20% through tighter management of unbilled overtime,elimination of workers’ comp claims and other expense controls.• Achieved double-digit decreases in serious crimes, vehicle crimes, and behavior crimes (assault andbattery) at property compared to prior year.• Reduced voluntary turnover of team through workplace culture improvements and consistent servantleadership approach.• Provided superior client service to facility ownership team by proactively identifying and resolvingoperational and security issues and effectively managing risk.• Managed the property to deliver contractually required hours and proactively plan for large specialprojects and events.• Developed collaborative and strategic relationship with local police and St. Louis Fusion Center toreduce crime and share intelligence on crime.• Organized and led a multi-jurisdictional Active Shooter Drill with Police and Fire.• Organized weather preparedness in cooperation with Police Department, Fire Department, andtenants.• Conducted job safety analyses and root cause analyses.• Developed annual strategic plan and quarterly updates; prepared and presented monthly executivesummaries.• Developed and implemented standard operating procedures.• Cultivated vendor relationships to reduce cost to the client. Show less

  • Regional Manager VP

    Apr 2023 - now

  • Director Of Security and Operations

    Sept 2020 - Apr 2023