Mikolaj Stepien

Experience

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  Wojewódzki Urząd Pracy w Poznaniu

  Jan 2010 - Jul 2011

  Settlement Subinspector

  Employee's duties:- verification of payment application- assurance of using appriopriate accounting systems for all financial operations made by the Beneficiaries- verification of Beneficiaries expenditures- gathering data needed to project evaluation- preparing breakdowns, monthly reports

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  MicroStrategy

  Oct 2011 - Nov 2014

  Client based projects:- developing BI solutions (KPI dashboards, reports, data visualizations)- design, development and maintenance of mobile BI apps (iPad, iPhone, Android)- participating in the full range of project development stagesInternal projects:- member of Mobile Center of Excellence - a unit accountable for grouping together the best mobile developers into a single core group to develop and maintain mobile demos and MicroStartegy Mobile application for the Apple AppStore and Google PlayStore- creating BI reports concerning operational performance of the company- providing support for the MicroStrategy’s product suite Show less Employee’s Duties: • Providing support for MicroStrategy’s product suite and its underlying technologies.• Developing relationships with MicroStrategy customers and partners through customer interface during project development and production system maintenance.• Finding solutions to problems reported while using MicroStrategy’s product suite through analytical troubleshooting abilities.• Working in a team environment to provide unparalleled support to customers in a wide variety of industries.• Prioritizing and communicating product defects and enhancements to development teams.• Contributing to research and growth of the MicroStrategy Knowledge Base by creating customer-facing documentation of all technical solutions and product documentation addendums.• Enhancing personal and professional growth by participating in Internal Training Programs. Show less

  • Senior Associate Mobile Specialist

    Jan 2013 - Nov 2014

  • Associate Consultant

    Oct 2011 - Dec 2012
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  Sociomantic Labs

  Nov 2014 - May 2018

  Technical Account Manager

  - Technical specialist on Sociomantic RTB eCommerce products and solutions for CEE (4 years), FR (1 year) and globally (1 year)- Providing technical support for clients with regards to product data and tracking functionalities (Javascript, HTML5, XSLT)- Supporting the Sales Team in pre-sales process- Supervise and manage technical issues with regards to RTB performance optimization- Work with clients and colleagues to deliver consistent product performance and develop solutions for product issues Show less

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  Dunnhumby

  May 2018 - now

  - Deliver the technical implementation of dunnhumby Media services with the client’s engineering team.Respond to client’s technical requests and take care of any technical issues related to dunnhumby Media services.- Trace issues encountered during dunnhumby Media services configuration and testing to root cause, and troubleshoot or assist with resolution.- Manage stakeholder expectations around the implementation and potential campaign limitations, explaining technical details and requirements to a non-technical audience (e.g. Media Planners or client marketing teams)Support Media Planners and Technical Account Managers with implementation health checks and insights.- Resolve technical implementation issues with client data providers, 3rd party tag management systems and 3rd party tracking providers.- Document technical specifications of product implementations to quality assure deployment plans.- Support process improvements to drive efficiencies in the way we manage, deploy and support our dunnyhumby Media services, under guidance from Implementation Manager. Show less

  • Technical Solution Engineering Consultant

    Mar 2022 - now

  • Senior Technical Solutions Engineer

    Dec 2020 - Mar 2022

  • Technical Solutions Engineer

    May 2018 - Dec 2020