Carolina Aceves Giles, M.S.

Experience

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  Boutique de Regalos

  Jul 2014 - Jul 2016

  Customer Service Sales Representative

  Customer Service and customer care. In charge of selling and giving information about the shop products and their costs. Cashier. In charge of stocktaking.

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  AUTOCARGA PELUSQUI, S.A. DE C.V.

  May 2018 - Aug 2018

  Summer Intern

  • Summer intern. Took part in a major project regarding logistics and communications of the company. Also worked in the accounting department, human resources department, and public relations department.

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  Texas State University

  Aug 2018 - Nov 2019

  Video Production Assistant - Athletic Department

  Primary role is to stream live sporting events.• Assisting the Video Production Coordinator in recording, producing, and editing highlight videos, intro videos, hype videos, green screens and production interviews for Texas State University athletes.

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  Caddit Media

  Jul 2020 - Dec 2020

  Brand Manager

  In charge of creating marketing strategy for multiple brands and coordinating social media platforms and performance. Content developer and copywriter.• Responsible for creating, scheduling and posting the day to day content for social media platforms for multiple brands.• Contributed to a 10% growth across social media platforms for our clients on a monthly basis.• Managed a team of 8+ people including designers and copywriters for the development of content that properly aligned with the marketing strategies for each client. Show less

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  Fresh Success Marketing Group, Inc.

  Jul 2021 - Jul 2022

  Assistant Manager

  Marketing and Sales specialist. Primary role is developing and maintaining long lasting relationships with our clients and their customers.•Led the launch of a new client in the state of Texas with the implementation of multiple marketing strategies. Created leads for the client from 0 to over 20,000 and gained over 3,000 new recurring customers within the first 6 months. •Provided 1 on 1 mentoring and training to new employees to develop critical skills in the areas of customer service and care, marketing, and sales.• In charge of managing an internal team which includes recruiting and training of 17 individuals to facilitate sales and the implementation of the marketing strategies created for each client.• Supervised the proper execution and measurement of marketing campaigns and their success, and ensuring campaign implementation follows organizational guidelines.•Introduced a major time-saving solution to streamline processes by over 90% at $0 cost to the company. Show less

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  Texas State University

  Jan 2023 - Aug 2023

  Graduate Teaching Assistant

  •Assisted faculty members in preparing instructional materials, including presentations, handouts, and assessment tools.•Provided support during lectures, lab sessions, and workshops, addressing student questions and facilitating discussions.•Graded assignments, exams, and projects following established guidelines.

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  Oak View Group

  Aug 2023 - now

  Actively participating in various digital marketing initiatives, assisting the marketing team in driving online brand presence, engagement, and lead generation.•Collaborated with the digital marketing team to develop and implement social media campaigns that increased follower count by 8% in 3 months. •Assisted with content creation and scheduling for social media channels, ensuring all posts were published on time and aligned with brand guidelines.•Collaborated with cross-functional teams to develop and implement targeted promotional activities.•Crafted and distributed all necessary content materials in Spanish, including social media posts, email newsletters, and webpages, resulting in increased brand awareness among the Latin community. Show less

  • Marketing Coordinator, Moody Center

    Jan 2024 - now

  • Digital Marketing Intern, Moody Center

    Aug 2023 - Jan 2024