Salem Malek

Experience

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  Alpha-Tech s.a.r.l.

  Jan 2000 - Dec 2000

  Electronic Technician

  Medical Equipment:• Install, maintains and repairs a variety of medical, dental and laboratory electronic, and electrical equipment including electro- cardiograph, EEG, defibrillators, oxygen monitors, blood count measuring devices, television receivers and respiratory and radiology equipment.• Test defective electronic equipment using, oscilloscopes, tube tester, voltmeter and other testing equipment. Uses hand tools to repair electronic or mechanical equipment.• Assemble and install equipment utilizing prints, diagrams, rough sketches, manufacturers’ catalogs and verbal instructions.• Perform scheduled preventive maintenance and regular periodic calibration to ensure that instruments and systems perform within their design specifications.• Respond to calls from Medical Center staff in emergency situations, such as, during actual surgery.• Maintain all equipment with particular emphasis on safety features necessary to avoid injury to patients or hospital staff.• Conduct preventive maintenance program for all types of complex medical and laboratory equipment used for diagnosis and analysis; performs periodic inspection, calibration, adjustment, cleaning and lubrication of electronic and electrical controls. Replaces worn parts and components with a limited useful period of service.• Confer with hospital personnel, such as physicians, nurses and technicians, concerning equipment operations, demonstrates techniques of use of various complex medical and laboratory equipment to ensure maximum equipment effectiveness, correct daily care and safe use of equipment.• Keep records concerning work performed and develops schedule for future work to be performed.• Test electrical circuits and components to locate ground potential and/or leakage currents that may create electrical hazards to patients or hospital personnel.• Establish and maintain effective working relationships with hospital customers and their staffs. Show less

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  Dar Al-Handasah

  Jul 2001 - Aug 2001

  Summer Trainee - System Administration

  IT department:• Perform primary network system administration on network servers as needed. • Configure service and network support/administration.• Manage Backups.• Monitor networks and servers.• Work with groups within IT infrastructure and IT applications in resolving problem issues.

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  Soft Flow (Microsoft Gold Partner)

  Jan 2002 - Dec 2002

  Technical Department

  • Work with groups within IT infrastructure and IT applications in resolving problem issues.• Monitor and restore the infrastructure following documented processes.• Perform routine Operational Demand Requests such as DNS, DHCP, Server or Network changes, specific server implementation.• Help customers resolve their technical issues and escalating support requests whenever necessary.• Configure service and network support/administration.• Manage Backups.• Monitor networks and servers.• Provide telephone and desk-side assistance for IT related software and hardware technical queries. • Support across over 500 desktops and remote users. • Administrate user accounts and security permissions. • Install and configure PC including operating system and hardware rollouts. • Provide coaching to users of all supported IT systems. Show less

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  PSI (Produits & Solution Informatiques)

  Jan 2003 - Dec 2003

  Technical Department

  • Identifie, troubleshoot and resolve hardware, software and network-related problems encountered by end-users of the District network, the Internet, the mainframe, PCs and new computer technology. • Configure and install Windows workstations operating systems in response to the demands of a complex network design. • Train end-users on the use and features of the operating system and applications on the various platforms. • Perform primary network system administration on network servers as needed. • Install, certifie and troubleshoot campus and remote-campus network cabling infrastructure, including a wide variety of local area network equipment and software. • Use established tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems.• Work to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Analyzes bugs in system and application software; researches and tests possible solutions; implements solutions. • Write scripts and batch files as needed to enhance the function of the operating system. Show less

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  Railton Co.

  Nov 2003 - Dec 2009

  Regional Representative

  Air Conditioning & Industrial Microwave:• Business development: plan approaches and pitches to develop proposal that speaks to the client’s needs, concerns and objectives.• Participate in pricing, solutions, services • Handle objections by clarifying, emphasizing agreement and working through deference’s to a positive conclusion.• Conduct O.E.M. projects• Present new products and services and enhance existing relationships.• Forecast sales targets and insure that they are meet by the team • Identify costumer needs and challenges.• Establish and insure territory management.• Meet sales goals.• Establish and execute sales planning.• Participate to new business pitches and hold responsibility for the effective on-boarding of new clients.• Ensure development and achievement of sales through the direct sales channel.• Focus on growing and developing existing clients, together with generating new business.• Write business plans for all current and opportunity tender business.• Act as the key interface between the customer and all relevant divisions. Show less

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  The Levant Engineers (TLE)

  Jan 2009 - Mar 2020

  Commercial Manager

  Home Automation & Building Management System:• Train and guide partner through the on-boarding process, including: sales training, package pricing, installation process, and homeowner orientation process.• Develop strategic relationship with dealer partners.• Work and coordinate with suppliers’ teams any support requirement needed for installation, marketing and sales.• Track and manage products forecast requirement.• Control and manage products order process from suppliers.• Follow up after sale service and client satisfaction.• Trade show organization & participation to promote home automation and Building Management System.• Prepare the budget and economic forecast and reporting.• Negotiate and establish supplier contract agreement.• Prospect for potential new clients and turn this into increased business.• Grow and retain existing accounts by presenting new solutions and services.• Present to and consult with mid and senior level management on business trends with a view to developing new services, products and distributions channels• Coordinate and work with mid and senior level management, marketing, and technical staff. • Setup strategic planning that required a thorough knowledge of the market, the solutions/services the company can provide, and of the competitors’ company.• Arrange and participate and internal and external clients debriefs• Attend industry functions, such as association event and conferences, and provide feedback and information on market and creative trends• Using knowledge of the market and competitors identify and develop the company unique selling proposition and differentiators. • Submit trimestral progress report and insure data is accurate.• Track and record activity on accounts and help to close deals to meet forecast sales target• Understand the company’s goal and purpose so that will continual to enhance the company’s performance.• Enhance the communication strategy and the company’s e-reputation. Show less

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  Greenen

  Oct 2020 - now

  Owner

  Environmentally sustainable solutionsRenewable EnergyPhotovoltaic power solution

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  Firnas Shuman

  Sept 2021 - now

  Project Manager