Mohammad Shakir

Mohammad Shakir

Assistant Project Manager

Followers of Mohammad Shakir921 followers
location of Mohammad ShakirMinneapolis, Minnesota, United States

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  • Timeline

  • About me

    Sr. Customer Success Account Manager @ Microsoft

  • Education

    • University of Mary, Bismarck North Dakota

      2010 - 2012
      Master's Degree Master of Project Management
    • Minnesota State University, Moorhead

      2007 - 2009
      Bachelor's Degree Mass Communication- Integrated Advertising & Public Relations
  • Experience

    • National Medical College

      Apr 2004 - Aug 2006
      Assistant Project Manager
    • Minnesota State University Moorhead

      Aug 2007 - Aug 2008
      • President of the International Student Organization

        Sept 2007 - Aug 2008
      • Alumni Fundraising Associate

        Aug 2007 - May 2008
    • Serco

      May 2008 - Dec 2010
      Customer Care Associate
    • Wells Fargo

      Jan 2010 - Jan 2012
      Customer Service Representative
    • Microsoft

      Feb 2013 - now

      As a Customer Success Account Manager, I am at the front and center of all my customers supporting their digital transformation journey. As a strategic trusted advisor and as a project manager, my prevailing business priority as a CSAM is to maximize our customer business investment in Microsoft technologies through customer success and through the successful adoption and productive use of our Microsoft products, solutions, and support. My mission is to help drive the acceleration of cloud adoption from Pilot/MVP to production for customers’ cloud engagements by providing cross-engagement oversight, resource orchestration, and blocker escalation in close collaboration with all Microsoft resources and our business partners supporting and empowering every customer to achieve more. Show less

      • Sr. Customer Success Account Manager

        Jan 2022 - now
      • Customer Success Account Manager

        Feb 2013 - now
  • Licenses & Certifications

  • Volunteer Experience

    • Microsoft Young Professionals Volunteers Group

      Issued by Habitat for Humanity International
      Habitat for Humanity InternationalAssociated with Mohammad Shakir